About Us
We are
Alex, a newly launched
AI-driven B2C startup
backed by private funds and legaltech leaders.
Our mission is to make legal assistance simple, accessible, and affordable through cutting-edge technology.
We operate in a
consumer-first, digital-first model, redefining how individuals solve legal problems—no calls, no paperwork, just fast, reliable legal support. We're growing fast and looking for
outliers —people who think differently, embrace challenges, and want to build something meaningful from the ground up.
About the Role
✍
You’ll work closely with the
Head of Operations
to
scale and automate
the company’s core processes, building the infrastructure that allows us to grow faster, smarter, and more efficiently. This is a
hybrid business-tech role. You’ll be key in implementing, optimizing, and monitoring our tools, automations, and analytics systems—while also driving innovation in how we operate internally.
What You’ll Do
Build and optimize
dashboards and reports
using
SQL, Python, and Looker Studio
to enable data-driven decision making. Improve and expand the implementation of our
CRM, customizing it to fit operational and commercial needs. Design and maintain
business-critical automations
using
Make (Integromat), n8n, and other no-code tools. Document systems and processes in a
clear, scalable, and structured
way. Collaborate with internal teams ( IT, Marketing, Customer Support ) to ensure tools and processes are aligned with business needs. Own and lead
cross-functional projects
aimed at improving efficiency, digitalizing operations, or testing new tools and workflows.
What We’re Looking For
Experience 3–5 years in
operations, business systems, or
tech-enabled roles
within startups, consulting, or fast-paced environments. Hands-on experience with
Zoho CRM
or similar tools (e.g., HubSpot, Salesforce). Experience building and maintaining
automations, internal systems, and
data workflows
with minimal tech support. Understanding of
B2C business models
and customer-centric operations.
Tools & Systems Familiarity
BI & Dashboards : SQL, Python, Looker Studio ( must ) CRM : Zoho CRM Plus (preferred), HubSpot, Pipedrive Automation : Make (Integromat), n8n, Zapier Web basics : HTML/CSS, embedded logic ( nice to have )
You’ll Thrive in This Role If You Are...
Analytical and structured, with a
strong problem-solving mindset Highly autonomous, proactive, and comfortable owning projects end-to-end Comfortable operating across both
technical and business
context Focused on
execution, speed, and
business impact
What We Offer
A
core role
in a high-potential startup from day one The opportunity to
shape our operations and systems from scratch A dynamic environment where
your impact is visible every day Real
growth opportunities
toward operational leadership roles Hybrid model
– 2 days in office (Madrid) / 3 remote