Salesforce Marketing Cloud Technical Lead
Omega CRM, a Merkle Company, is seeking a Salesforce Marketing Cloud Technical Lead to join the Marketing team. The role focuses on ensuring the technical progress of projects, advising technical roles, and delivering high-quality, profitable solutions for clients within the dentsu group.
Overview
The Technical Lead is a reference point for technical knowledge of the Salesforce Marketing Cloud platform, guiding the growth and development of other team members. The role works closely with the Project Manager, Delivery Manager, and Client Lead.
Responsibilities
* Projects:
provide solution design input, estimation, and technical assumptions;
lead technical aspects of projects;
identify and report technical risks;
ensure scope, timeline,and cost compliance;
ensure technical objectives and quality standards;
supervise effort estimates and support testing;
deliver final technicaldocumentation.
* Solutions:
provide effort estimations for marketing and martech projects;
assist in client demos;
identify opportunities for Up & Cross Selling from a technical perspective;
suggest methodological improvements;
collaborate with technology providers when needed;
evaluate and recommend innovative products and systems.
* Team and Training:
share knowledge within Omega’s community of practice;
provide thought leadership, training, and mentoring;
participate in development and training of the technical team.
Skills
* Minimum of 3 years of experience in a similar role
* Experience in Data Cloud and Personalization projects
* Proficiency in SQL, AMPscript, and JavaScript
* Experience in HTML and CSS development
* Salesforce certifications are an asset
* High level of English
What we offer
* Permanent contract
* Flexible Schedule
* Trainings & Certifications
* Home Office
* Flexible retribution (public transport ticket, Ticket restaurant, etc.)
* Health insurance
* Omega in action:
commitment to society and growth through people
About us
Omega CRM, a Merkle Company, is a global digital company accelerating the Business Experience (BX) of clients through customer-centric solutions, technology, and data – enhanced by AI. Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain within the dentsu group, offering end-to-end solutions across media, creativity, content, technology, and strategy. We have 23+ years of experience, 580+ professionals from 24 nationalities, and 2,500+ certifications. We serve industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics. Client satisfaction is core (rating:
4.9/5), with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia). We believe in growth through people, guided by values:
Talent, Flexibility, Commitment, and Innovation.
Details
* Seniority level:
Not Applicable
* Employment type:
Other
* Job function:
Marketing and Sales
* Industry:
Advertising Services
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