CRM Business Analyst with 5+ Years of ExperienceEmployment Type :
Full-timeWe are seeking a CRM Business Analyst with experience in CRM systems, particularly Microsoft Dynamics.The ideal candidate will have :
Hands-on experience with Microsoft Dynamics CRM (preferably MS Dynamics CE)Excellent business analysis and project management skills, with familiarity with methodologiesAbility to analyze business structures, including integration between Marketing, Sales, Customer Services, and Post SalesExperience in analytics, customer journey processes, and process mapping (As-Is / To-Be)Strong documentation management skillsAbility to align stakeholders on new technologies, strategies, and processesExperience in conducting workshops and training sessionsCapability to discover and implement new requirements into future designsProficiency in writing detailed user stories for development teamsSupportive skills for CRM IT project planning, agile backlog management, and testing phasesExperience in capturing enhancement requirements from support cases and creating user storiesThis role requires the ability to streamline processes and effectively communicate with both internal and external stakeholders.Note :
The job posting does not indicate that this position is expired.J-18808-Ljbffr
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