Omega CRM Consulting is looking for a Veeva System Lead that would like to collaborate with one of the top general pharmaceutical companies.
Description
- Manage system throughout its whole lifecycle and complete its Compliance documentation
- Coordinating and scheduling backup/recovery & Performing Disaster Recovery Testing
- Service Level Agreement, Mean Time to Resolve, Audit trail, Access & identity monitoring
- Coordinating (but not performing) server, database patches and resolving vulnerabilities
- Coordinating software management:
- Patching / Packaging / Testing / License management / Small enhancements/configuration changes
- Interfacing/Coordinate with multiple areas of the business and IT (Functional Areas & Infrastructure):
- Interfaces to IT SME, IT Capability leads and to other internal stakeholders (e.g. HR, Finance) as well as external stakeholders (vendors, academia, healthcare companies, etc.). Interfaces to/SPOC for the broader IT organization acting in a coordination role.
- Performing Incident, Problem for issue resolution and Change Management
- Working with IT Infrastructure to remediate replace migrate or decommission systems (Including legacy systems and coordinating System Archiving) or infrastructure items
Skills & Experience
- Must have at least 5 years experience for the following technology/platform experience:
- Salesforce
- Veeva CRM
- Experience for the following technology/platform experience is a plus
- Vault CRM, JIRA, Confluence, Jenkins, AWS, Azure, ServiceNow, API
- A demonstrated understanding of Operational Excellence ITIL v3.0 or higher Fundamentals Certification
Nice to have
- Must be bachelor’s degree in IT or similar
- Must be customer oriented, well organized and methodical
- Must have excellent communication skills both written & verbal
- Must be able to work successfully on a team
- Must have Excellent English speaking, reading & writing skills
- other languages such as German, Japanese, Mandarin, Spanish a plus
- must be able to present information effectively
- Must have demonstrated understanding and experience with Infrastructure topics such as databases, servers, cloud systems, networking etc
What Do We Offer
- Permanent contract.
- Flexible Schedule. We make it easy. Balance your professional and personal life.
- Trainings & Certifications. Improve your skills and get the official certificate from our main partners.
- Home Office.
- Flexible retribution (public transport ticket, Ticket restaurant, …).
- Health insurance.
- OMEGA in action. Our commitment to a better society is not just an intention.
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