About Collette
We're a family-owned tour operator that's been leading the industry in innovation and expertise for decades.
Our team is passionate about fulfilling travel dreams and shaping the future of our company.
We're looking for talented individuals who share our values and are eager to learn, grow, and see the world.
Job Summary
The Tour Delivery Manager is responsible for developing and managing regional tour manager teams to deliver exceptional on-tour experiences.
Focusing on recruitment, training, development, and collaboration with the product team to ensure excellence in brand standards.
Tour Manager performance is crucial in delivering outstanding on-tour experiences.
Primary Functions
* Hiring/Recruitment
* Training and Team Development
* Performance Management
* Support Product Design and Marketing Initiatives
* Collaborate across the organization
* Travel (estimated 4 tours per year)
Knowledge and Skills
* 3-5 years of industry experience or management experience required
* Bachelor's degree preferred
* Strong written and verbal communication skills
* Strong analytical and creative problem-solving skills
* Ability to engage with and manage relationships with internal and external stakeholders
* Proficient skills in Microsoft Office, including Microsoft Word and Microsoft Excel
* Must be able to speak Portuguese or Spanish fluently