Recepcionista hotel- Canfranc estación Royal Hideaway Hotel
Canfranc Estación, a Royal Hideaway Hotel, Huesca, España
Tipo: Jornada completa / Full time
Publicado hoy / Posted Today
Responsabilidades
Organizar todas las tareas propias del departamento de Recepción con los clientes hospedados en el Hotel, desde antes de su llegada, durante su estancia y hasta la salida, y en concreto:
Formalizar las llegadas check-in y bienvenida de clientes
Formalizar las salidas (check-out) y despedida de cliente
Atención al cliente tanto personal como telefónica, durante toda la estancia
Funciones de conserjería y consigna
Revisión de reservas
Auditoría nocturna
En general otras tareas encomendadas por el jefe de recepción
Formación: Grado en Turismo, Máster en Marketing o similar.
Imprescindible formación específica en calidad turística.
Requisitos
Experiencia: mínimo 2 años en atención al cliente y calidad en sector hotelero.
Idiomas: inglés alto, valorable otros idiomas.
Se valorarán conocimientos en: ofimática, hostelería, CRM, normativa ISO.
Beneficios
You will have the opportunity to work in a flexible, collaborative, and responsible work environment, surrounded by the best colleagues.
We understand that a committed and experienced team is essential for growth.
That's why we have specific career plans available in different areas of the company, which you can join.
You will have access to the best training programs in the market, tailored to your position within the company.
Additionally, because we strongly believe in personal development, we provide a wide range of open training activities through our Barceló Campus e-learning platform.
We invite you to explore Barceló Responsible, our Corporate Responsibility brand.
This initiative encompasses numerous actions related to social, economic, and environmental development in all the locations where our company operates.
We want you to join us in our commitment to building a better future!
Exclusive discounts on hotels and travel for you, your family, and friends.
Access to a health insurance policy with numerous advantages and special conditions for the Barceló group.
Ongoing discounts with various companies related to leisure and free time.
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