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Slovenian customer support specialist – booking.com (barcelona onsite)

Barcelona
Cross Border Talents
Publicada el 27 mayo
Descripción

This is your chance to join one of the most exciting travel tech projects in Europe.
Por favor, asegúrese de leer atentamente los siguientes detalles antes de enviar cualquier solicitud.
We are urgently hiring
Slovenian-speaking Customer Support Specialists
for the
customer service team in Barcelona. With a
start date of 18 May and only a few positions available, this is a fast-moving recruitment process.
If you're looking for an international career, a relocation opportunity, and a real step into the travel industry — this is it.
You will be part of a multicultural support team helping travellers and accommodation partners worldwide. Your role will directly impact customer satisfaction on one of the world's leading travel platforms.
What You Will Do
Be the first point of contact for travellers and accommodation partners (phone & email)
Quickly understand customer issues and deliver fast, effective solutions
Handle inquiries related to bookings, payments, and technical issues
Mediate between guests and providers to ensure smooth resolutions
Take ownership of each case until it is fully resolved
Maintain top-level service quality in every interaction
What Makes This Role Attractive
This is not just a support job — it's an entry point into an international career in travel tech.
You will gain:
Hands-on experience with a general brand ( ecosystem)
Structured training + continuous coaching
A multicultural, high-energy working environment in Barcelona
Real career progression opportunities in customer operations
Requirements
Languages
Slovenian (C2 – mandatory)
English (advanced level required)
EU ID or valid residence permit for Spain
Profile We Are Looking For
Strong communicator who enjoys helping people
Problem-solver who stays calm under pressure
Comfortable working in fast-paced environments
Digital tools user (CRM, Office 365, etc.)
Adaptable, proactive, and solution-focused mindset
Previous customer service experience is a plus (not required)
Salary & Package
€21,262 per year (gross)
Full-time contract (38.5h/week)
Paid training included
Benefits
27 days of annual leave
Rotating shifts (09:00–20:00) with 2 days off per week
International and multicultural team environment
Modern office in Barcelona (Glòries / Westfield area)
Structured onboarding and ongoing coaching
Adaptable benefits after probation (transport, childcare support)
1 month of accommodation provided as relocation assistance
Important
On-site role only (no remote option available)
Start date:
18 May
Limited number of positions — recruitment closing soon
Why Apply Now
This intake is limited and moving fast. xhfqzwm Once positions are filled, the opportunity will close.
If you are considering relocating to Barcelona and want to step into a stable international customer support career — this is the moment to act.
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Inicio > Empleo > Slovenian Customer Support Specialist – Booking.Com (Barcelona Onsite)

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