Global manufacturer of screws and fixings.
We are committed in delivering high-end innovative products that contribute to reduce time of assembly and installation to our customers delivering cost savings.
We are looking for a Commercial Backoffice who will be responsible for providing comprehensive commercial support to the DACH market (Germany, Austria, Switzerland), acting as a key liaison between the German commercial manager and the local CELO team in Castellar del Vallès, while ensuring excellent customer service and administrative efficiency.
💡 What will you do?
* Supporting customers by phone, email, online in the DACH region.
* Provide commercial assistance to customers and the sales network.
* Close communication with commercial/logistic/quality/production.
* Preparation and processing of quotations in the ERP system and transmission to customers when necessary.
* Prepare and send quotations to German distributors. Follow-up on submitted quotations to customers and distributors.
* Support C-category customers including follow-up activities and quotation preparation.
* Sending samples to customers or the commercial network.
* Administrative support for commercial activities in the DACH market.
* Act as a bridge between the German commercial manager and the local CELO team in Castellar del Vallès.
* Follow-up on technical feasibility studies requested by the German market.
🎯 What are we looking for?
* Professional training in administration or equivalent, preferably in foreign trade area.
* Minimum 2 years in administrative management, preferably in technical product sales.
* Fluent English (spoken and written) is essential.
* Experience in the DACH market or German-speaking environment will be highly valued.
* Fluent German (spoken and written) is an added value.
* IT skills at user level.
* Office software proficiency
✨What do we offer?
* Join an international, continuously growing company
* Workplace valuing efficiency, innovation, and professional development
* Work with multidisciplinary teams on global projects
* Flexible schedule