Job Summary:
We are seeking a creative and data-driven campaign specialist to partner with new clients and help them develop their first online advertising campaigns.
This is a target-driven environment where you will work towards individual targets as well as be part of a larger onboarding team.
You will serve as a trusted consultant with customers to onboard and develop PPC campaigns, detect and understand customer needs and objectives, and handle a high volume of potential clients on a daily basis through phone calls.
About Teleperformance
Teleperformance is a worldwide leader in customer experience management and contact centre business process outsourcing. We employ around 420,000 people working in over 265 languages, in 88 countries, across all business sectors and continents on behalf of major international companies.
We do business with people, for people. Our goal is to make our employees proud to belong to Teleperformance through job satisfaction and a great work environment.
About the Role
In this role, you will have the opportunity to make a significant impact on your clients' businesses. You will be responsible for increasing spend, upselling, and sustainability, while handling a high volume of potential clients through phone calls.
Responsibilities:
* Serve as a trusted consultant with customers to onboard and develop PPC campaigns
* Detect and understand the customer's needs and objectives
* Be responsible for increasing spend, upsell and sustainability
* Handle a high volume of potential clients on a daily basis through phone calls
Requirements:
* Bachelor's degree or equivalent (Master's degree in Marketing, Digital Marketing or Communications can be a plus)
* 1-2 years minimum of work experience in sales and/or online advertising
* Strong desire to meet or exceed productivity, readiness, sustainability, and task points, compliance and customer satisfaction targets
* Strong verbal and written communication skills to pitch on the phone and compose compelling proposals
* Good time management skills and ability to organize their own day
* Strong analytical skills
* Client-focused, keen interest in customer interaction & ownership of business goals
* A team player with ability to work in a fast-paced and constantly evolving environment
* Hebrew C2 level
* High level of English
What We Offer
* Full-time position (39 hours per week, Sunday to Thursday)
* Permanent Contract
* Salary: €27,215.57 gross/year + performance bonuses up to €3,265.87 gross/year
* Hybrid working model in Barcelona
* Referral Program: Bring a Friend and get a Referral fee (up to €2,000 depending on the language/project)
* Relocation support
* 3 weeks of intense introduction training on Google Ads and specific sales training
* A permanent presence of coaches who will facilitate your personal and professional development
* Established career path to grow within the project
* Continuous training and certifications within Google products
* Bi-weekly, monthly or quarterly contests
* Employment with the world's largest provider of contact center services
* Excellent work environment, great colleagues, social arrangements and personal development
* Dynamic business casual environment with colleagues of all ages gathered in a highly motivated team
* Office location surrounded by the sea (World Trade Center, Barcelona, Spain)