Consumer Communications Manager (12-month FTC), Belgium Communications
Job ID: | Amazon Europe Core Sarl - D40
* This is a 12-month fixed-term contract.
Amazon in Belgium is seeking a self-motivated and creative individual to support consumer communications. Reporting to the Head of Communications for Belgium, the role involves leading proactive campaigns across Amazon.com.be product categories, especially during deal events like Prime Day, Black Friday, and the holiday season. The candidate will also support future product and feature launches.
The ideal candidate should have expertise in media relations, social media, influencer relations, leadership, and an entrepreneurial, goal-oriented approach. Experience in corporate reputation management, crisis, and issues management is essential for effective collaboration with team members handling these topics. The role requires strategic thinking and the ability to thrive in a fast-paced, start-up culture.
The role can be based in Luxembourg or Brussels.
Key responsibilities:
* Oversee and manage strategic PR plans for core retail areas, including consumer campaigns, news generation, and product placement across categories.
* Manage retail events and build cross-category campaigns.
* Support strategic launches of new shopping innovations.
* Handle complex, fast-moving, and unexpected communication challenges.
* Partner with Amazon retail category leadership teams.
* Write strategic plans, messaging, and press releases.
* Pitch and secure top media outlets, including print, broadcast, and online.
* Build and maintain relationships with key media contacts.
* Collaborate with internal teams to ensure successful program launches.
* Provide strategic communications counsel to internal executives.
* Represent Amazon as a spokesperson when needed.
* Manage reactive media inquiries.
* Work closely with International Stores & Corporate Communications teams.
About the team:
The Belgium Store and Corporate Communications team includes a Head of Comms and a Social Media/Influencer Manager. They collaborate with external agencies to manage social media, influencers, and press relations. The team supports the Belgian store through proactive campaigns, reactive media handling, and strategic partnerships with various internal teams, aiming to raise brand awareness and enhance Amazon's reputation in Belgium.
Basic qualifications:
* Experience in professional communications or public relations.
* Excellent written and oral communication skills.
* Expertise in consumer and retail PR initiatives.
* Bachelor's degree.
* Fluency in Flemish.
Preferred qualifications:
* Consumer PR expert with a strong contact book in Belgian lifestyle and consumer media.
* Strategic and creative thinker, capable of aligning PR activities with business objectives.
* Tactically aware of media and site activities to maximize PR benefits.
Amazon is an equal opportunity employer committed to diversity. We value your experience and skills and prioritize privacy and security of data. For accommodations during the application process, please visit our page on accommodations. We do not discriminate based on veteran status, disability, or other protected categories.
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