Descripción
We are partnering with a fast-growing international tech company that’s revolutionizing customer service through AI and automation to hire a **Technical Lead** with strong experience in **Python** and complex integrations, who is eager to lead a development team while staying hands-on with technical design and coding.
Our client is a **scale-up headquartered in Dublin**, with a growing tech hub in **Barcelona**. They specialize in building **real-time AI solutions** for customer support teams, combining automation with human insight to improve service quality and operational efficiency.
This is a unique opportunity to join a product-driven team working on cutting-edge tools that empower customer care teams across Europe.
This role combines **technical and team leadership, architecture design, and direct collaboration with international clients**. It’s a high-impact project where you will have the opportunity to influence both the evolution of the product and the internal organization of the team.
**Your responsibilities will include**:
- Designing and implementing Python integrations with customer support platforms.
- Meeting with clients to define requirements, resolve issues, and support technical onboarding.
- Collaborating with internal teams (implementation, sales engineering) to ensure smooth project delivery.
- Defining and improving system architecture to ensure scalability.
- Leading agile ceremonies (sprint planning, daily stand-ups, retrospectives, etc.).
- Managing team workload, setting priorities, and removing blockers.
- Reviewing code and providing technical feedback.
- Actively contributing to development when needed.
- Ensuring the support team is adequately resourced.
Requisitos básicos
- 8+ years of software development experience.
- 5+ years of professional Python experience.
- At least 3 years in Tech Lead or Engineering Manager roles.
- Direct experience with clients and expectation management.
- Strong knowledge of system architecture.
**Nice-to-have**:
- AWS experience (RDS, EC2, etc.).
- Strong database knowledge (preferably Postgres).
- Previous experience building integrations.
Requisitos deseados
- Cutting-edge project in AI applied to customer experience.
- Opportunity to contribute to an innovative product in rapid international growth.
- Competitive compensation package including bonus and stock options.
- Annual learning & development budget (€2,000).
- 23 vacation days + company-wide closure days.
- Health insurance, pension plan, and other benefits.
- International, dynamic environment with a strong team culture.
- Flexibility with a hybrid setup with 2 days/week in the office.
75.000€-90.000€
Barcelona
Híbrido
**Persona de contacto**:
682 701 254