P The b Customer Account Manager /b is responsible for acquiring new battery/electrolyte customers and managing the commercial relationship as the primary customer contact. This role drives business development, captures customer requirements, and ensures alignment between customer expectations and internal capabilities, and works closely with the RD, quality and production departments for successful project design. /p pb Main areas of responsibility and tasks: /b /p pb Stakeholder Management /b /pulli Serve as the primary liaison between the company and customers/partners. /lili Facilitate clear communication and collaboration among all stakeholders. /lili Keep stakeholders informed of project status, risks, and issues. /lili Provide technical guidance to project teams. Collaborate closely with RD, Process Engineering, Quality, and other stakeholders to align process development efforts with organizational goals. /lili Ensure that all project deliverables meet technical specifications and quality standards. /lili Address and resolve technical issues promptly. /li /ulpb Develop leads /b /pulli Find relevant leads to be added to the client development funnel /lili Reach the right contact at targeted companies, by leveraging events, network and other contacts in the ecosystem /li /ulpb Risk Management /b /pulli Identify potential project risks and develop mitigation strategies. /lili Monitor and manage risks throughout the project lifecycle. /lili Implement contingency plans as needed. /li /ulpb Project Planning and Management /b /pulli Ensures the development of comprehensive project plans, including scope, objectives, timelines, and resource allocation. /lili Coordinate with internal and external teams to ensure project milestones are achieved. /lili Monitor project progress and make necessary adjustments to ensure timely delivery. /li /ulpb Continuous Improvement Initiatives /b /pulli Drive continuous improvement initiatives across different processes to ensure all deliverables meet quality and regulatory standards. /lili Implement best practices and methodologies to enhance process efficiency, product quality, and yield. /li /ulpb Reporting and Documentation /b /pulli Ensure documentation is accurate and up-to-date. /lili Maintain detailed project documentation, including plans, reports, and records. /lili Prepare and present regular status reports to senior management. /li /ul pb What we offer /b /pp At BasqueVolt, we welcome the best talent from around the world: /p ullib International Environment: /b Join a diverse team of young professionals with more than 18 nationalities, fostering a positive intercultural atmosphere. /lilib Relocation Package: /b We assist you in making your move to Spain as smooth as possible, offering support in all immigration and bureaucratic processes (health system, accommodation, bank appointments, traffic license, scholarship, and anything you may need!). /lilib Supportive Onboarding: /b From day one, we will guide you through everything about the company, ensuring seamless integration. /lilib Work-life balance: /b We embrace flexibility, remote work and promote a healthy work-life balance. /lilib Summer Schedule: /b Enjoy reduced hours during the summer and celebrate shorter Fridays throughout the year. /lilib Health and Well-being: /b Enjoy company-paid life insurance, additional health benefits, Spain#39;s free education and healthcare systems and options for exemptions on taxes. /lilib Training programs: /b We encourage employees to keep learning. We offer English and Spanish lessons too. /li /ul pb Interested? Here is our recruitment process /b /pullib Initial Contact: /b Your first interaction will be with our People team. /lilib Technical Interview: /b Meet the Chief Program Officer (direct manager) for a technical interview. /li /ul p Are you ready to be part of the future of energy storage? Apply now and let#39;s shape the future together at BasqueVolt! /p pb Main requirements: /b /p pb Education /b /pulli Master’s degree in engineering, preferably in Chemical Engineering, Mechanical Engineering or similar. PhD battery related topic is a plus /li /ulpb Additional trainings /b /pulli Training or certification in Project Management or related fields. /li /ulpb Experience /b /pulli Minimum of 3 years of experience in customer relationship and/or project management positions, preferably in the Automotive or battery cell manufacturing industry. /lili Essential to have previous experience in the understanding of battery cell development and requirements (Li-ion batteries or next generation batteries) for automotive and non-automotive applications. /li /ul pb Languages /b /pulli Fluent in English; other European languages are advantageous. /li /ul