AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
We are looking for a detail-oriented individual to join our Data Center Engineering Operations team. This committed group works to maintain the critical physical infrastructure that supports Amazon Web Services. As part of this team, you will ensure that the data center Mechanical, Electrical, and Plumbing (MEP) infrastructure operates at 100% availability. Simultaneously, you will ensure delivery of first-class customer service to the teams and groups within the data centers.
You will be responsible for ensuring that all electrical, mechanical, and fire safety equipment within the data center is operating at peak efficiency. You are expected to be a singular focal point for all facility operations and to support Amazon within data centers that is owns and operates.
In addition, you will manage large scale, high impact projects, and new region support, from conception to completion. Your projects will involve large amounts of independent work. You will also need to collaborate with external support groups in local and global settings. These groups include engineering, automation, procurement, and finance. You will be tasked with creating and delivering on key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities. In the performance of your duties, you will be expected to drive innovation and resiliency, while reducing operational costs in the facilities.
Train and support the Engineering team in their role of providing electrical and mechanical equipment troubleshooting and operations
•Implement and execute site or equipment-specific training exercises. Oversee day-to-day operation and maintenance of mechanical and electrical equipment in data center sites
•Act as an escalation point for all facilities-related issues within the data center region. Perform root cause analysis of equipment failures and complete reports on weekly basis
•Troubleshoot and report facility and data sever-level events within internal Service Level Agreements (SLA)
•Create and deploy standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams
•Ensure all safety procedures are adhered to by vendors, and AWS staff
Perform physical tasks during the shift
•Train and support the Engineering team in their role of providing electrical and mechanical equipment troubleshooting and operations
•Implement and execute site or equipment-specific training exercises. Oversee day-to-day operation and maintenance of mechanical and electrical equipment in data center sites
•Act as an escalation point for all facilities-related issues within the data center region. Perform root cause analysis of equipment failures and complete reports on weekly basis
•Troubleshoot and report facility and data sever-level events within internal Service Level Agreements (SLA)
•Create and deploy standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams
•Ensure all safety procedures are adhered to by vendors, and AWS staff
Perform physical tasks during the shift
•About AWS
AWS values diverse experiences. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Here at AWS, it’s in our nature to learn and be curious. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
AWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. AWS Infrastructure Services (AIS)
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. AWS Infrastructure Services (AIS)
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field
- Experience in a data center or other critical environment
- Experience in data center engineering or operations
- Experience with Microsoft Office including Outlook, Word, and Excel
Electrical or mechanical Journeyman License
- operating engineering license such as DC II, DC III, or equivalent
- Experience in construction or project management
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