PpPuttery is a modern entertainment destination that blends the energy of nightlife with the fun of tech-infused mini golf. Each location features immersive, themed courses, curated cocktails, and chef-inspired menus, creating an experience that’s equal parts competitive and social. /p pWe’re redefining how people connect by combining play, style, and hospitality into one unforgettable atmosphere. At Puttery, every visit is a reason to celebrate. /p h3Job Purpose /h3 pThe General Manager (GM) is responsible for the overall operations for the venue, and the results driven by venue performance. This position must be actively involved with each department, ensuring processes work together and people perform together. /p pThe GM is equally responsible for the hospitality and guest service in the venue, ensuring that all associates, work together to deliver exceptional service to all guests. The GM must have awareness of any Human Resources (HR) issues in the venue and achieves this awareness through effective communication strategies. /p pThe GM must also drive venue culture and be actively involved with community outreach. /p h3Responsibilities /h3 ulliOversee daily business operations /liliDevelop and implement revenue growth strategies /liliDrive Puttery culture in and out of the venue /liliResponsible for training managers and staff for optimum performance and driving sales /liliCreating and managing budgets /liliControlling costs and introducing tactical initiative to prevent losses /liliImproving revenue growth by strategically identifying sales opportunities locally /liliHiring, training and coaching employees /liliDelegating responsibilities to ensure employees grow and develop in their positions /liliEmploy various initiatives to coach employees to optimize their capabilities /liliEvaluating performance and productivity /liliAnalyzing accounting and financial data and managing budgets /liliMonitoring invoices, money handling procedures, accounting, and bank processes /liliOverseeing marketing initiatives and special events /liliPromoting company-sponsored training and growth initiatives /liliDeveloping and maintaining good working relationships with a variety of people, including vendors, internal stakeholders, staff, and senior management /liliPerforms other duties as assigned and requested by Regional Director of Operations /li /ul h3Core Competencies /h3 ulliDiversity Management Promotion /liliBusiness Acumen /liliCritical Thinking /liliDevelops Talent /li /ul h3Qualifications and Skills /h3 ulliMinimum of 3-5 years’ experience managing a complex leisure entertainment concept /liliTravel by air and ground transportation unaccompanied and overnight, as necessary /liliWork extended hours as required and/or during other busy periods based on business needs /liliOperate a personal computer and use required applications /liliWork with minimal supervision /liliRead and comprehend complex printed data/information and reports /liliPossess excellent verbal and written communication skills /liliEffectively prepare and present complex information to members of management /liliExcellent interpersonal and customer service skills /liliExcellent organizational skills and attention to detail /liliStrong analytical and problem-solving skills /liliProficient in Microsoft Office Suite or similar software /liliPrior experience as a General Manager or Assistant General Manager in a high volume ($8M+ annual) restaurant, hotel, or leisure entertainment facility /liliProven track record of managing complex budgets and increasing revenue successfully /liliOutstanding verbal and written skills, and experience working with staff on all levels /liliPrior experience managing major projects and supervising day-to-day activities of workers /liliAbility to communicate effectively and efficiently across levels within the organization /li /ul h3Education /h3 ulliBachelor's degree in Business, or relevant field preferred /li /ul h3Working Conditions /h3 ulliDays and hours of work vary by schedule and business needs /liliEvening, weekend, and holiday work will be required /liliSpecial working conditions include but are not limited to a range of circumstances such as sitting or standing for periods of time /liliMay need to lift to 50 pounds /liliReasonable accommodations will be made to enable individuals with disabilities to perform the essential functions /li /ul pPuttery is committed to equal opportunity in the workplace, preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. Additionally, Puttery takes action to prevent retaliation and to create a respectful, equitable and inclusive environment for everyone. /p /p #J-18808-Ljbffr