About the company: At NIIT, we're transforming the way the world learns, for the better.
That's why the world's best run learning functions across 30 countries trust us with their learning and talent.
Since 1981, we have helped leading companies transform their learning ecosystems while increasing the business value of learning.
Our comprehensive, high impact managed learning solutions weave together the best of learning theory, technology, operations, and services to enable a thriving workforce.
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Digital Success Manager
Duration: Full Time Contract (12 Months)
Location: Spain / Europe (Remote)
Job overview:
We are seeking a Digital Success Manager (DSM) to provide ongoing training and operational support to our SkillsBuild partner organizations during onboarding, activation, implementation, and growth of the program.
Key responsibilities:
1. Work with the regional team to support the SkillsBuild Implementation Manager (IM) and the local CSR Managers (CSRMs) to drive program delivery and meet targets.
2. Deliver ongoing training and operational support during onboarding, activation, implementation, and growth phases.
3. Provide platform demos, learner engagement interventions, community activities, and webinars.
4. Share knowledge of SkillsBuild portfolio and platform with partners.
5. Assist partners in identifying key competencies, training, and activities to meet program impact goals.
6. Support building communities, identifying volunteering opportunities, and sharing success stories.
7. Assist with SkillsBuild marketing and communication campaigns.
8. Participate in the global DSM community for enablement and best practices sharing.
Candidate requirements:
* Good technical acumen and comfortable with technology.
* Experience in online teaching or training delivery and creating development plans.
* Operational support and troubleshooting experience.
* Experience with digital learning platforms.
* Knowledge of AI, Cyber, Data, Cloud, Software Development, and employability skills in these fields.
* Understanding of digital upskilling challenges and regional job markets.
* Familiarity with academic, non-profit, NGOs, and training providers focused on employment and upskilling.
* Global perspective and ability to build trusted relationships across cultures.
* Strong presentation, facilitation, and communication skills.
* Project delivery experience, self-motivation, organizational skills.
* Curiosity, creativity, adaptability, and growth mindset.
Additional information:
Regular training on SkillsBuild platform, ongoing support from CSR specialists. Ideal for individuals seeking career growth in employment, CSR, and digital ecosystems. Knowledge of SkillsBuild is a plus.
NIIT is an equal opportunity employer, evaluating applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics.
Original job posting available at: Kit Empleo
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