Customer Service Representative for the Dutch Market
Customer Service Representative for the Dutch Market
4 weeks ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
Our client
Is a global leader in household and healthcare products, dedicated to improving the lives of people everywhere. With a portfolio of iconic brands, they're committed to sustainability, innovation, and social responsibility. We're seeking passionate Customer Service Representatives to join our team and deliver exceptional experiences to our valued customers.
Our client
Is a global leader in household and healthcare products, dedicated to improving the lives of people everywhere. With a portfolio of iconic brands, they're committed to sustainability, innovation, and social responsibility. We're seeking passionate Customer Service Representatives to join our team and deliver exceptional experiences to our valued customers.
What's your Mission?
* Customer Support: Provide top-notch support to customers through various channels (phone, email, chat, social media) by addressing inquiries, resolving issues, and offering tailored solutions.
* Product Knowledge: Develop a deep understanding of our product range to accurately answer questions and assist customers effectively.
* Problem-Solving: Analyse customer concerns, identify root causes, and implement effective solutions to ensure customer satisfaction.
* Brand Advocacy: Promote our brand values and foster positive customer experiences through every interaction.
Requirements
Your Experience, Our Future
* Language Proficiency: Fluency in Dutch with excellent written and verbal communication skills.
* English Language Skills: Strong English language proficiency (written and spoken).
* Customer Focus: A genuine passion for helping people and delivering exceptional customer service.
* Empathy: The ability to understand and respond to customer needs with empathy and compassion.
* Organisational Skills: Strong attention to detail and the ability to manage multiple tasks efficiently.
* Problem-Solving: A proactive approach to problem-solving and a commitment to finding innovative solutions.
Benefits
* Start Date: December 2025
* Hours: 39 hours/week
* Work Schedule: Monday to Friday - 9:00 am to 6:00 pm
* Salary: €18,095 gross per year
* Holidays: 24 working holidays / 2 accrued days per month
* Work Model: Hybrid (6 days per month at the office)
* Training: Monday to Friday - 9:00 am to 6:00 pm - 3 weeks of training
* Office Location: Barcelona (La Sagrera)
Additional Perks:
* Career Growth: Ongoing training and development.
* Well-being Support: Confidential counselling and resources.
* Perks & Discounts: Exclusive offers and rewards.
* Health Benefits: Discounted health insurance.
* Skill Development: LinkedIn learning and certifications.
* Referral Program: Bring a friend and get a referral bonus.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Other
* Industries
IT Services and IT Consulting
Referrals increase your chances of interviewing at CPM International Contact Centre by 2x
Get notified about new Customer Service Representative jobs in Barcelona, Catalonia, Spain .
Customer Service Representative Travel Retail
Front Desk and Customer Services in Barcelona
International Customer Service & Logistics
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr