About the Company:
Meo Nutrition LLC is a fast-growing supplements brand focused on creating high-quality products for performance, wellness, and everyday health. The brand emphasizes convenience through features like “subscribe & save,” free U.S. shipping, rigorous ingredient testing, and a customer-centric experience.
The holding company manages multiple eCommerce ventures under their umbrella, such as Dermao LLC which owns Dermao.com in beauty and skincare devices, Nomobark.com in the pet care niche, and a fast-moving dropshipping business that consistently launches new products.
About the Role: We are hiring an experienced E-commerce Head of Operations to oversee operations across their product lines (supplements, devices, skincare), drive operational efficiency, manage key functions (fulfillment, customer service, media buying, product launches), and ensure profitability and customer satisfaction.
This is a Full-Time remote role, with a growth path to higher leadership (COO or equivalent).
Responsibilities and Requirements: We are looking for an E-commerce Head of Operations, specifically with these requirements:
5+ years of experience managing operations for eCommerce/DTC brands (ideally $10M–$30M in revenue).
Hands-on knowledge of Shopify and eCommerce supply chains.
Operations experience in a drop-shopping business is a must.
Background in consumer products (beauty, skincare, supplements, or similar) is a strong plus.
Track record of managing P&L, budgets, and financial reporting.
Experience hiring and managing remote teams (customer service, media buyers, VAs).
Strong organizational and process-building skills; able to design efficient systems.
Financial acumen: comfortable cutting costs, negotiating with suppliers, and driving profitability.
Skilled in KPI tracking, data dashboards, and performance reporting.
Understanding of fulfillment, 3PLs, inventory management, and supply chain optimization.
Strong communication and leadership skills for remote teams.
Proactive and resourceful problem-solver; highly accountable with an ownership mentality.
Detail-oriented while still thinking strategically. Calm under pressure; thrives in a fast-paced environment.
Your responsibility will include (but not limited to): Oversee operations for product categories such as supplements, IPL devices, light therapy masks, microcurrent devices, serums.
Launch multiple (10 a week) new dropshipping or product-line expansions weekly (or as per company strategy).
Manage and scale customer service to ensure fast response times and high CSAT (e.g. 4.5+).
Recruit, onboard, and manage media buyers/advertisers and virtual assistants.
Full P&L ownership: monitor costs (manufacturing, fulfillment, shipping), manage budgets, ensure profitability.
Oversee supply chain: reduce costs, find new manufacturers/3PLs, ensure quality, avoid stockouts.
Weekly reporting of KPIs and progress: units sold, return/defect rates, profit margins, ad spend ROI, customer feedback metrics etc.
10% of net new revenue over baseline with significant upside if brand scales.
Path to COO / senior operational leadership role as the company expands.
Weekly coaching with industry experts (operations, marketing, eCommerce).
High impact / ownership over what you do and how things operate.
This Position Is Perfect For You If... You’re a fast learner, motivated, adaptable, and quick to learn. You thrive on figuring things out and improving processes as you go.
You can juggle multiple brands, product launches, and teams without losing focus. You’re structured, detail-oriented, and know how to prioritize what truly moves the needle in a fast-paced eCommerce environment.
You’re passionate about operations, enjoy building systems, creating structure, and making things run smoothly. You lead by example, take ownership, and create accountability across your teams.
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