More in details, UST is a multinational company based in North America, certified as a Top Employer and Great Place to Work company with over 35.We are leaders on digital technology services, and we provide large-scale technologic solutions to big companies.
&##We are looking for a Business Analyst (Assisted Channels) which is responsible for assisting in the Epics and User stories definition for banking projects.
Assist in the analysis and design of new business processes around requirements definition, information gathering, and consistent documentation methodologies.
Recognize the business’s needs and the implications of change. May formulate alternative solutions to satisfy business requirements.
Develop Functional Specifications for system enhancements that meet the business requirements.
Coordinate updates to supporting documentation (such as training, processing procedures) as part of the Software Development Lifecycle.
Participate in the development of test plans, testing of changes and reviewing the results.
Participate in quality management reviews as outlined in the project work plan, and in reviews of the designs, prototypes, and other project work products to ensure they fulfill the requirements.
Facilitate Business Requirements gathering sessions with key stakeholders and subject matter experts, developing high-level and detailed business requirements as needed to support enhancements to business processes, systems and/or applications.
&##Proven experience working on projects within financial institutions or the financial services sector.
Proficient in using Jira and Confluence for project tracking and documentation.
Experience with Assisted Channels projects, such as those involving Branch operations or Contact Centers.
Hands-on experience in test execution and familiarity with the Xray test management toolset.
&##Numerous benefits (Heath Care Plan, Internet Connectivity, Life and Accident Insurances).
-&##Retribución Flexible ́ Program: (Meals, Kinder Garden, Transport, online English lessons, Heath Care Plan...)
-&##Free access to several training platforms
-&##Real Work Life Balance measures (flexibility, WFH or remote work policy, compacted hours during summertime...)
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