BAS Global - Application development, maintenance and management
- Translate business need into technical specification and work with supplier to translate business requirements into a viable software solution
- Interacts and engages frequently with business to ensure that the solution meets the agreed business requirements and maintain active contact with business to ensure that the system in place is working appropriately from a functionality perspective
- Expand the solution to other business systems/business need.
- Participate or lead process initiatives
- Provide guidance, develop and deliver training
- Build long-term relationships with business partners and collaborate with geographically distributed teams
- Support the Application Engineers in translating the functional design into a technical design
- Define and monitor targets for the Application Engineers, Support and coach the Application Engineers
BAS Global - Application development, maintenance and management
- Collects business requirements at key users, local owners and business process owners, if applicable in cooperation with Application Engineers for translating the functional design into technical design
- Share best practices over Opco’s
BAS Local - Management advice/reports
BAS Integral - Governance of projects in a functional area
- Support the Process Information Manager/Manager Enterprise Solution Architecture and/or Process Owner in approving and prioritizing the projects
- Defines change requests in close operation with Key Users and Functional Owner and communicates/coordinates requests with Competence Center.
Program management /Change management
- Define project charters or change documents for all changes and projects
- Staff projects and manage / steer project management
- Monitor projects on planning, budget and deliverables and report this
- Execute the formal closing of projects, incl. evaluation against planning, budget and deliverables
- Analyzes changes, defines change plans per change, implement changes and execute the formal closing of changes
Application support
- Organize key-user structure
- Perform release and capacity management