StubHub International (SHI) is a marketplace that provides fans a safe, transparent, and trusted environment to buy and sell tickets for sport and music events all over the world. It allows fans with tickets they can no longer use to recoup part of the money they've spent and fans that didn't have the chance to buy tickets during the on-sale, to access them at any time. Our Purpose: We create experiences of a lifetime.
At StubHub International, we share a set of values that define and drive our culture:
We are fans first: We earn preference and trust by putting fans at the heart of everything we do.
We Innovate: We deliver by challenging the status quo and finding faster, smarter and better ways of doing things.
We are one team with a purpose: We believe and operate under the premise that we are better together than we are as individuals.
We are diverse & inclusive: We value and learn from a range of perspectives and give all viewpoints credence.
The Opportunity
We are currently looking for a highly skilled Product Manager Expert to join our Product team in the Sell area, based in Spain and reporting directly to the Product Management Lead. This role offers an exciting opportunity to work with a talented team of product managers and UX designers, and partner closely with Engineering and Data Team and other stakeholders in a collaborative and fast-paced environment.
The Sell team is responsible for the seller and supplier tools that facilitate the easy creation of ticket supply on the StubHub International marketplace, via web, mobile, native and API. You'll help streamline how supply is created, managed and integrated with partners, and you'll constantly look for ways to simplify workflows, reduce friction and unlock scalable growth.
Responsibilities
* Gather insights and analyse data to identify your customers' pain points. In this case, we are talking about sellers, suppliers and integration partners, so you will need a mix of end-customer focus with strong technical understanding.
* Help develop a clear product strategy and roadmap based on those findings and that aligns with the company strategy.
* Lead one or more product teams to deliver on this roadmap, balancing discovery, delivery and operational excellence.
* Own and evolve the end-to-end seller supplier experience: from listing and managing inventory, to pricing/availability updates, to partner and API integrations.
* Drive experimentation and iteration: define hypotheses, run tests scrappily, learn quickly, and scale what proves valuable.
* Continuously measure success against agreed KPIs and iterate if necessary.
* Work closely with stakeholders and leadership to stay aligned on strategic direction and to provide ongoing visibility on progress.
* Help evangelise product-driven methodologies throughout the company.
Requirements
* 5+ years of product management experience with a proven track record of improving your customers' experiences.
* You put the customer first in everything you do and understand how to solve customer problems while serving business needs.
* You have direct experience with e-commerce and/or marketplaces (ideally with a focus on supply-side, sellers, partners or B2B/B2B2C workflows).
* You have technical background or at least understand how technology can drive the business forward.
* Ideally experienced with API-first thinking, integrations and partner onboarding; comfortable collaborating with engineering on platform and data topics.
* Testing is in your DNA: you are curious, you experiment, and you use learnings to iterate quickly.
* A Product leader with a "scrappy mindset" - you love moving fast!
* You have a deep understanding of metrics and how to use data to make hard decisions and drive focus.
* You are driven to get stuff done, but with a collaborative approach. You understand that we don't win unless the team wins, and you leave ego out of it.
* You have experience working with agile product development teams.
* You have excellent written and oral communication and presentation skills, ideally both in English and Spanish..
* Good technical acumen, with ideally a degree in computer science.
What we offer
* Flexible work that fits into your life.
* Competitive salary.
* Permanent contract.
* Good work environment is very important for us.
* Cultural diversity and international teams.
* Other perks: private medical insurance, life insurance, pension plan, meal tickets, time off and other benefits.
Are you interested in joining an ambitious, close-knit team dedicated to creating unforgettable experiences for fans at life events? Your work will have a meaningful impact on the business and help spread the joy of concerts, theatre, and sports around the world. We love creating opportunities for others by connecting people from diverse backgrounds, perspectives, and geographies. Diversity and inclusion aren't just goals we strive for—they are who we are and an integral part of what we do every single day.
We want to ensure that, as an employee, you feel StubHub International is a place where, no matter who you are, you feel safe, included, and empowered to bring your unique self to work.