Technical Tire & Service Analyst (Any EMEA Location)
Join to apply for the Technical Tire & Service Analyst (Any EMEA Location) role at The Goodyear Tire & Rubber Company
Technical Tire & Service Analyst (Any EMEA Location)
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Join to apply for the Technical Tire & Service Analyst (Any EMEA Location) role at The Goodyear Tire & Rubber Company
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At Goodyear, we make life’s connections easier every day. People around the world count on us to get them where they need to go now and into the future.
But our relentless pursuit of forward motion doesn’t just keep the world moving. It shapes a workplace that celebrates our different talents, experiences, and cultures. It inspires us to continue developing our skills and encourages our career moves all while keeping us focused on building a better future for our associates, our business, and the planet.
Come discover the opportunities ahead with Team Goodyear!
Responsibilities will include, but not be limited to :
* Responsible for the correct and timely approval of jobs entered in FOS (Fleet Online Solutions) by the service providers on behalf of our Mileage Fleet Mobility customers.
* Ensure that the jobs to be approved comply with our internal rules and criteria / tire policy set out in the contracts with our Fleet Mobility customers.
* Verify the necessity of the job and ensure alignment with organizational and contractual guidelines.
* Monitor the automated job approval process and support further development and potential adaptations of this functionality.
* Manually process jobs that deviate from the predefined rules or contract criteria. Analyze the cases and coordinate the next steps with our Fleet Service Technicians.
To Join Our Team, it will require you having :
* Ability to partner across multiple functions and multi-cultural geographies
* Technical knowledge on tires mandatory
* Experience in a field position (technician, sales,...) is an asset
* Organized and structured, able to oversee complex processes
* Strong Business acumen - understand business specificities in different countries
* Excellent problem-solving skills and analytical capabilities
* Communication skills - ability to discuss critical cases with service providers
* English is mandatory; as an asset : business proficiency in French, Spanish, German or Italian
Seniority level
Seniority level
Associate
Employment type
Employment type
Full-time
Job function
Job function
Administrative
Motor Vehicle Manufacturing
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