On-site | Barcelona, Spain (C/ de la Selva de Mar, 129) Full-time | Monday–Friday | 09::00 Salary: €20,500 gross/year up to €2,000 gross/year bonus Relocation Bonus: Up to €500 (Only for Work-Permitted Candidates) Permanent Contract | 39 hours/week How to Apply Send your CV to or Use Application Form Join a Global Technology Leader We're hiring on behalf of our global technology and services client, supporting internationally recognized brands in over 70 countries. This is an exciting opportunity to join a growing on-site team in Barcelona within the fashion industry sector. Your Role As a Technical Support Advisor, you will: Be the first point of contact for dealers and end users via phone and email Troubleshoot technical issues and provide accurate resolutions Educate customers on product updates and best practices Manage support tickets and documentation Collaborate internally on escalations and complex cases What We're Looking For Proficient or bilingual in German Advanced level of English Minimum 2 years experience in Customer Service or Technical Support Strong problem-solving and ownership mindset Ability to work in a structured, customer-focused environment What's in It for You Permanent contract (39 hours/week) Monday–Friday schedule (09::00) €20,500 gross/year up to €2,000 bonus Fully paid training Career development programs Central Barcelona office location Relocation Bonus Candidates relocating to Spain may receive up to €500 as a relocation bonus to help cover initial moving expenses. Why Apply? Our client invests heavily in training, technology, and long-term career development. If you're looking to grow in a stable, international environment while living in Barcelona, this is your opportunity.