Account Manager Morocco (Automotive) – Celanese
Home Office role based in Spain with significant travel (75% of time, at least 10 days per month in Morocco).
Overview
We are looking for a dedicated and personable Account Manager to maintain client accounts and serve as our main point of contact for clients in Morocco.
Responsibilities
* Building and maintaining relationships with Strategic Key Accounts, Strategic Partners and/or Customers in Automotive in EMEA.
* Manage customer performance through the establishment, communication and clarification of expectations.
* Understand customer/prospect needs and provide feedback to organization on product performance, program effectiveness and competitive activity.
* Find new opportunities and strongly drive through the sales process with a valuable outcome for the customer and Celanese.
* Coordinate multi-disciplinary teams, consisting of Application Development, Technical Service, Supply Chain, Marketing, and Technology & Innovation to service our customers.
* Develop and implement account plans, present, and successfully negotiate commercial offers.
* Progress business opportunities and achieve/exceed revenue budget and growth targets.
* Resolve customer issues, conflicts and define unmet needs.
* Provide information on the profitability and financial situation of key customers for credit risk assessment.
* Provide input to the monthly forecasting process and annual sales operating plan for own customer portfolio.
* Effectively utilize business and sales tools (i.e. Forecasting tool, Salesforce.com, MS Office).
Qualifications
* BSc/MSc degree in Technical / Scientific / Commercial education.
* Native Arabic speaker, fluent in Spanish and French.
* Minimum 5 years of functional sales / business development / application engineering experience.
* Experience in engineering plastics/polymers/TPE/TPV.
* Experience in building and maintaining strong relationships with customers and key industry/market influencers.
* Results oriented and strongly customer-focused.
* Experience in driving development projects and accomplishing and exceeding defined objectives/goals.
* Understand customer needs to develop solutions to grow business.
* Solid commercial negotiation skills.
* Coordinating work of global and regional teams; at ease with virtual working.
* Proven track record in getting excellent results by exercising sales excellence & best practices.
* Self-starter, independent achiever and highly motivated.
* Ability to interact at multiple levels in customer organizations, including senior management.
* Excellent verbal and written communication skills in English.
* Willingness to travel and prospect.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Sales and Business Development
Industries
Chemical Manufacturing
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