As a Trainee in Financial Client Services – Cash Management, you will be part of the FCS team in Spain, collaborating closely with the Front Office (International Trade & Transactional Banking), operational managers, and clients. You will support the management of treasury operations, cash flows, and client services, ensuring cross-business continuity in case of absence.
Key Responsibilities Monitor, and coordinate investigations into detected anomalies (overruns, overdue authorizations, etc.). Analyze and respond to compliance requests related to financial flows. Maintain diary systems to ensure all actions on the portfolio are monitored. Ensure that a high level of interaction and communication is maintained with the Front Office to ensure full knowledge of developments in the Cash Management Activity. Manage Account opening process. Clarify the doubts that Back Office may have. Collaborate providing information on the portfolio to the Front Office, as reasonably requested, e.g. for inclusion in annual reviews. Support with the internal procedures, follow up transaction, documentation. Respond to customer requests, particularly related to cash flows, reports, and reconciliations. Monitor daily indicators related to the client portfolio (quantitative and qualitative analysis). Prepare and attend customer meetings, including account reviews. Manage customer requests related to their Optim contract and electronic connectivity systems.
Knowledge needed
Financial skills related to Cash Management. Computer skills: Excel, Power Point English
Education required:
Business Administration and Management or Law
Competencies required: Initiative Communication Time Management Influence & Persuasion Negotiation Diplomacy Organisation
Languages:
High level of English and Spanish.