Sephora Iberia (LVMH), a integral leader in beauty retail with 150 stores across Iberia, is looking to hire an Portuguese speaking E-commerce Content Manager based in Madrid, focused on the Portuguese market website & for sephora.pt.
We are looking for experience managing the Content Management System (CMS) of a large e-commerce platform (such as Salesforce Commerce Cloud or similar).
The role includes:
Managing and scheduling content for Sephora Portugal’s website and app
Suggesting campaigns when needed
Executing both Sephora and brand campaigns/animations, in coordination with internal stakeholders such as Marketing, Digital Marketing, Commercial/Trade teams, and Supply Chain
Working with external partners such as media agencies, including briefing and execution
Key responsibilities also include:
Customer Rate Optimization tactics
Integration of content with media Campaigns & CRM efforts
The candidate must:
Be based in Madrid and work from Sephora’s headquarters
Fluent in Portuguese
C1 level English
Have a medium level of Spanish
MISSION
Expert in managing the CMS, Contribute to the editorial and promotional content of the Web and App executing Sephora animations as well as brand animations, in coordination with transversal teams and in line with the department objectives, working to promote the ecommerce business (Web & App) in Sephora Portugal.
RESPONSABILITIES
Planning of the editorial and promotional calendar within sephora.pt Web & App.
Daily content update on the web and app: campaigns and animations execution ensuring an excellent customer journey.
Contribute blog and editorial content to be SEO optimized.
Coordination with brands to establish web animation calendars and creative development of their brand spaces.
Brief creative agency (briefings and execution) for the creation of digital pieces: banners, landings, emails...
Conversion Rate Optimization tactics: Coordinate Implementation of Sampling and GWPs.
Integration of content with Media campaigns and CRM efforts.
Promote new animations to engage our customers.
INTERNAL STAKEHOLDERS
Central Teams: Marketing, Catalogue, IT
CRM, Digital, Marketing, Commercial, Offer and SupplyChain
EXTERNAL STAKEHOLDERS
CREATIVE AGENCIES
BRANDS
OTHER SPECIFIC SKILLS
COMMUNICATION and CREATIVITY
ORGANIZATION AND PRIORIZATION
CUSTOMER ORIENTED
CONCERN/ SEEKER TRENDS/ BEST PRACTICES
ANALYTICAL CAPACITY AND RESULTS DRIVEN
KNOWLEDGE AND BACKGROUND
SALESFORCE COMMERCE CLOUD or CMS is a must
GOOGLE ANALYTICS (REPORTING, TAG MANAGER..)
MICROSOFT OFFICE
Experience: Content Management System is a must, Salesforce Commerce Cloud is highly valuable
Languages Fluency in Portuguese, English, Spanish
Other Digital adaptations: banners, display, HTML, landings