Overview
Ebury is a integral fintech firm empowering businesses to expand internationally through tailored financial solutions.
Since 2009, we've grown to 1,700+ professionals across 40+ offices and 29+ markets.
You'll join a collaborative and innovative environment and help shape the future of cross-border finance while advancing your career in a dynamic, high-growth industry.
Customer Payments - Graduate
Ebury Leon Office - Hybrid: 4 days in the office, 1 day working from home per week
What You'll Do
Reconciliation of client funds and outbound payments across Ebury's network of bank accounts and back office systems, in accordance with internal processes
Investigation of unallocated and/or non-received funds, and rejection or escalation as required
Funding client trades where manual funding is required
Verification of remitter bank account data
Assign currency accounts to clients as requested, and in line with internal guidelines
Instruction and verification of client payments, in accordance with internal processes and SLAs
Completion and verification of payment beneficiaries
Complete allocated tasks with focus and in a timely manner
Communicate task status to colleagues and managers, and escalate problems swiftly
Adhere to all internal policies, processes and procedures
Manage payment issues and queries relating to SWIFT and domestic payments, including SWIFT query messages (MT199, MT192, MT195/6 and MT999), in line with internal processes and SLAs
Investigate non-received, short or returned payments and process or escalate as required
Process payment returns and rejections in line with internal processes
Check and confirm status of payments in third party banking and payment platforms, including SWIFT GPI
What You'll Need
University degree
Working knowledge of desktop office software (MS Excel, Word, Outlook, and other applications)
Proactive with the ability to work within strict time-frames and under pressure
Diligent with strong attention to detail
Effective research skills and ability to find solutions independently
Good communication skills and a good level of English, both written and verbal
Co-operative and comfortable working in a team
Curious and eager to learn, asks questions to confirm understanding of processes and procedures
Motivated with a desire to contribute to Ebury's success
Why Ebury?
Competitive starting salary with an annual discretionary bonus
Dedicated mentorship from experienced managers
Cutting-edge technology and tailored tools
Clear, accelerated career progression with defined pathways
Dynamic and supportive culture that prioritizes teamwork and growth
Generous benefits package tailored to your location
Central Leon Office with excellent transport links
How to Apply
Ready to launch your career with a global FinTech?
Apply via the careers website, uploading your CV/resume in English.
About Us
Ebury is a FinTech success story, positioned among the fastest-growing international companies in its sector.
Founded in 2009, headquartered in London, with more than 1,700 staff and a presence in more than 29 markets worldwide.
We value diversity and have active networks including Women's Network, LGBTQIA+ Network, and Veterans Network.
We are committed to inclusion and do not tolerate discrimination of any form.
We believe hard work pays off: in 2019, Ebury received a £350 million investment from Banco Santander and has won awards including Financial Times: 1000 Europe's Fastest-Growing Companies.
Our people are our proudest achievement, and we strive to empower everyone to thrive.
EEO Statement
We're committed to building a workplace where everyone feels valued, supported, and empowered to thrive.
We're proud to have active employee networks and ESG initiatives that reflect our inclusive culture.
Job Details
Seniority level: Not Applicable
Employment type: Full-time
Job function: Other
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📌 Customer Payments Graduate
🏢 Ebury
📍 León