Accenture Song is where experiences are designed to help improve people's lives. We reimagine industries, products, and services. If you believe our clients will only gain relevance through technology and digitalization, your place is with us.
We are looking for a passionate and skilled Salesforce Marketing Cloud Specialist to join our team in Madrid. You will be part of transformative digital projects, helping shape customer journeys and marketing automation strategies that make a real impact.
What you will do:
Design and implement customer journeys using Salesforce Marketing Cloud Journey Builder .
Collaborate with cross-functional teams to define business requirements and translate them into technical solutions.
Develop and maintain functional and technical documentation to support project delivery.
Support change management and solution implementation across marketing platforms.
Develop campaign optimisation processes including automation, incident management, and technology research
Work with the account management team in the creation of customer journeys in SFMC
Lead regional technical architecture strategy in SFMC
Oversee functional technology in SFMC
Keep up-to-date with latest features and technological improvements in SFMC
Prepare summaries of technical meetings in order tobe able to follow up the project.
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Responsibilities:
Minimum 4 years of experience working with Salesforce Marketing Cloud, including Journey Builder .
SFMC knowledge (licence utilisation and scalability, campaign management, data governance, email template creation, testing, automation, set-up, reporting, etc.)
Ability to quickly react to ad-hocrequests from different users and markets, working as a very lightweight support function
Client facing required, good communication and presentation skills
Strong understanding of marketing automation, customer segmentation, and campaign execution.
Ability to create proof of concepts, estimates, and conceptual designs.
Bonus: Experience with Salesforce CRM Analytics
SQL basic knowledge
High level of written and spoken English
Work model:
This position is based in Madrid, following a hybrid work model, combining remote work with in-office collaboration to foster team synergy.
It is essential to reside in Spain and have a valid work permit .
Why Accenture?
At Accenture, recognized as a Great Place To Work®, we embrace a hybrid work model that allows us to stay connected with our teams and clients. This connection strengthens our culture of inclusion and diversity, making us, according to Refinitiv, the most diverse company in the world.
We also offer:
Health, life, and accident insurance
Medical services and wellness programs
Flexible compensation and stock purchase plans
Flexibility programs (working hours, time off, vacation…)
Personalized training paths
Sustainability programs and Accenture Foundation
Diversity employee networks
Other benefits: Bankinter office with special conditions and profit sharing
About Accenture
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.
Visit us at www.accenture.com
Igualdade de oportunidade de emprego
A Accenture rege-se pelos princípios da meritocracia e da igualdade de oportunidades, não discriminando nem tolerando qualquer discriminação em razão de ascendência, origem étnica, raça, cor, sexo, estado civil, território de origem, grau de instrução, posição social, orientação sexual, religião, convicções e/ou opções políticas ou ideológicas, situação económica ou social, ou em função de qualquer outro factor considerado discriminatório e proibido nos termos da lei.
Para mais informações sobre as oportunidades de emprego na Accenture e se necessitas de assistência especial, material ou infraestrutura adaptada, por favor envia um email para Portugal_careers@accenture.com.