Description This role focuses on individuals who have military experience and are interested in working in the private sector. Amazon's military recruiting team is available to discuss the many opportunities within Amazon Operations.
Key Responsibilities Manage and develop a team of Area Managers
Lead operational teams on a shift, deal with issues, and positively impact site performance
Analyse shift performance against relevant business objectives, and put in place actions to improve operational excellence
Work closely with other support teams, including HR, Finance, Health and Safety, and Security
Design and deliver initiatives across the sites to improve operational performance
A Day in the Life You'll lead shifts at one of our operational sites. You'll also be the key link between a number of teams, including finance, safety and operations integration teams. That means you'll be close to the day‐to‐day operations at your site but also contribute to new ways to innovate at your site.
A typical day will involve meetings with different areas of the business, deep‐diving into performance and risk metrics for sites, and looking ahead to prepare for different levels of demand. Every day will also involve mentoring and coaching your team. You'll be a source of leadership and support for your team to be the best managers they can be.
About the Team Customer Fulfilment (CF) is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated integral team which handles more than 1.5 million orders every day. The team is the foundation of our business and its efforts have helped us diversify across new regions and services. With the help of emerging technology, we're always looking for ways to offer a bigger, better product range – delivered quickly and affordably.
The CF team are the first people in the chain that helps customers get products at the speed we're known for. We're based in Fulfilment Centres, which are at the heart of Amazon's fast‐paced Operations network. Our centres are sometimes referred to as the 'First Mile' because it's where most Amazon packages start their journey. We help to manage dynamic inventory and facilitate speedy deliveries around the clock.
Lots of different people work in our Fulfilment Centres, so there are plenty of opportunities for every skillset. Some of us work with physical products, while others analyse data to help everyone across the business make smart decisions.
Basic Qualifications Bachelor's degree, or Master's degree
Experience in people and stakeholder management
Experience in English‐language communication skills, both written and verbal
Preferred Qualifications Experience in transportation and supply chain
Knowledge of Lean, Six Sigma and Kaizen techniques
Experience in warehouse operations
Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
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