Job Responsibilities:
1. Analyze customer feedback to improve service and product offerings.
2. Conduct financial data analyses related to customer experiences and business operations.
3. Implement and manage tax management strategies for improved financial performance.
4. Develop financial forecasting models to predict customer behavior and financial outcomes.
5. Prepare detailed reports on customer experience metrics and financial forecasts.
6. Collaborate with various departments to align financial practices with customer satisfaction goals.
7. Monitor compliance with standard accounting practices and auditing requirements.
8. Provide consulting on risk management strategies related to customer engagement.
9. Utilize accounting software to maintain financial records pertinent to customer interactions.
10. Support decision-making processes through rigorous financial analysis and reporting.
Essential Qualifications:
11. Strong understanding of financial principles and tax regulations.
12. Proficiency in financial data analysis and financial modeling techniques.
13. Excellent accounting skills with a focus on accounting control and compliance.
14. Ability to write clear and concise reports based on complex financial data.
15. Strong decision-making skills and ability to consult effectively with stakeholders.
16. Familiarity with standard accounting practices and auditing skills is essential.
Desired Experience:
17. Minimum Experience: 3 years
18. Maximum Experience: 6 years
19. Experience in tax consulting and knowledge of finance will be a significant advantage.
20. Demonstrated experience in risk management and customer experience improvement.