Hi,
We are looking for an on-site Network Engineer L1 with 3–4 years of relevant experience.
Work Type: Dispatch
Contract: B2B
Location: Spain, Leon
Language Required: English B2
Start Date: ASAP
Please let me know if you’re currently available and interested in the dispatch role. Network Support L1+ skills:
Network Engineer JOB DESCRIPTION
Objectives of this Role:
Level 1 Network Support Engineer will monitor the networks and ensure security standards are met. Network Engineers will also be responsible for troubleshooting and fixing problems.
Job Description for Network Support Engineer:
* The 1st Line Network Engineer will be expected to work through helpdesk tickets and will be expected to go out on site to visit clients.
* Need to thrive on multi-tasking as they complete tasks like installing / maintaining servers (virtual and physical), supporting workstations, resolving OS and application faults as well as identifying and resolving network connectivity issues.
* Installation/Configuration of Routers and Switches.
* Trouble shooting and resolve network base problems for customers or Troubleshooting circuit faults and working with carriers to achieve fault resolution.
* Handling customer enquiries and support issues using a ticketing system
* Proactive network monitoring of alarms via monitoring tools
* Ensuring SLA’s are not breached
* Escalation of faults/outages, taking action to restore services
Education:
Bachelor’s Degree in Computer Science or IT related field or Networking is preferred
Other Skills:
* Solid understanding of Microsoft Desktops
* Awareness of networking principles and technologies
* Excellent communication skills
* High level of customer service
* General networking, TCP/IP principles & DNS knowledge
* Flexible approach to work with the ability to work effectively under pressure
Certification:
* CCNA
* CISCO
* CCNP
Alternative Titles:
* Service desk analyst.
* Network engineer.
* Associate Network engineer
* Network architect.
* Network manager.
* Wireless network engineer.
* Telecommunications manager or specialist.
* Pre-sales engineer
* Network Operations Center Engineer