Overview Mobilelink - Retail Store Manager I (58359) role at Mobilelink. With over 500 Cricket stores, Mobilelink is the largest National Cricket dealer, and still growing. If you are passionate about selling wireless, helping customers, and leading a team we are looking for you. We are a dynamic, equal-opportunity employer. This is a fantastic opportunity for qualified candidates with unlimited future growth potential and becoming part of a rapidly expanding national team.
Job responsibilities and requirements are listed below.
Role responsibilities Fully accountable for the execution of sales, service, and customer experience initiatives in-store.
Lead the team and drive success across all levels of performance; develop, implement, and manage team and company programs and processes.
Create a work environment where all employees can excel and consistently deliver exceptional customer experience.
Understand and educate personnel on the compensation plan and ensure staff know how to maximize sales.
Partner with the District Manager and other appropriate parties to launch new products, services, or processes.
Ensure employees are properly trained on new products and promotions to sell with confidence.
Assist departments such as Human Resources and Loss Prevention in internal investigations.
Assist on the sales floor to coach and develop store personnel; schedule and staff to budgeted hours.
Maintain a clean and inviting atmosphere for customers and ensure back-office compliance, processes, procedures, reports, documentation, and policies are followed.
Respond in a timely manner to all communications and complete required training within the store.
Protect store assets at all times.
Job requirements Two (2) years of proven retail sales management experience (interactive sales process, commissioned sales).
Two (2) years of recruiting, hiring, and developing successful store sales teams.
Excellent sales skills with a demonstrated ability to meet or exceed performance standards.
Ability to motivate, lead, and develop others.
Ability to work flexible hours, including evenings, weekends, and holidays per business needs.
Ability to operate a personal computer, wireless equipment, copier, and fax.
Effective communication, presentation, and interpersonal skills.
Strong organizational skills with attention to detail.
Ability to have reliable transportation to assist at other locations within a 30-minute radius from the home store when needed.
Must have a valid driver’s license and auto insurance.
Shift 8-hour shift - Weekdays and every Saturday
Company information We are an equal-opportunity employer.
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