Engel & Völkers Marbella is seeking a highly organized, proactive, and detail-oriented Executive Assistant to support the Sales Director while overseeing the daily operations of 7 real estate shops.
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This role combines executive support, team leadership, and operational management, acting as the Sales Director's right hand and ensuring efficiency, consistency, and performance across all locations.
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Key Responsibilities
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- Executive & Personal Support
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- Act as the primary point of contact for the Sales Director
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- Manage calendar, appointments, travel arrangements, and communications
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- Prepare reports, presentations, and briefing documents
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- Handle confidential information with discretion
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Team Leadership
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- Lead and manage the team of shop assistants across 7 locations
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- Recruit, onboard, and train new assistants
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- Set performance standards and monitor team productivity
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- Provide ongoing coaching, support, and performance evaluations
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Operations Management
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- Oversee daily operations of all real estate shops
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- Ensure consistent processes, branding, and service standards
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- Identify inefficiencies and implement improvements
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- Coordinate between shops to ensure alignment and collaboration
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Data Control & Reporting
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- Monitor and maintain accurate data across CRM systems and internal tools
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- Track sales performance, leads, and conversion metrics
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- Prepare regular performance reports for the Sales Director
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- Ensure data integrity and compliance with company standards
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Shop Efficiency & Performance
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- Analyze operational and sales performance of each shop
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- Implement strategies to improve efficiency and profitability
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- Monitor KPIs and ensure targets are met
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- Troubleshoot operational issues quickly and effectively
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Budget Responsibility
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- Oversee budgets for all 7 shops together with Sales Director
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- Monitor expenses and optimize cost efficiency xugodme
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- Assist in financial planning and forecasting
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- Ensure adherence to budget guidelines
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Communication & Coordination
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- Act as liaison between Sales Director, agents, assistants, and other departments
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- Ensure clear and consistent internal communication
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- Support company-wide initiatives and projects
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Requisitos mínimos
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- A proactive and solution-oriented attitude
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- Strong organizational skills
- A passion for social media and marketing (website and social media management)
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- Leadership abilities
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- Strong communication skills
- A general and long-term vision
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