LOGISTICS OPERATIONS SPECIALIST - Impiegato/a Logistico
OpenjobMetis Spa, located in Milan, is recruiting a qualified professional for the role of Logistics Operations Specialist.
Responsibilities
- Monitor daily delivery activities to customers.
- Manage order preparation through the application: verify warehouse availability, plan delivery, track orders via the system, etc.
- Generate and analyze reports on eCommerce errors to ensure exceptional customer service.
- Assist colleagues in related activities during periods of high workload.
- Handle customer requests and any complaints (Ticket returns handling).
- Participate in new projects.
- Maintain relationships with external suppliers, customer service, and eCommerce division colleagues.
Qualifications
- Master’s or Bachelor’s degree.
- Experience in similar roles focused on customer assistance.
- Proficiency in Microsoft Office (Excel, PowerPoint, Word).
- Excellent written and spoken English.
- Systemic and analytical thinking; interpersonal, communicative and negotiation skills; problem‑solving; openness, flexibility and teamwork.
Preferred
- Knowledge of a TMS platform.
Employment type: Temporary (in somministrazione with possible conversion to permanent). Salary: CCNL Commercio level 3, indicative RAL €28‑30k + meal vouchers. Working hours: full time, 40 hours per week, Monday–Friday 9:00–18:00. One day per week of smart‑working after an initial training period.
Work location: Milan, Porta Nuova.
The announcement is addressed to all persons, without distinction of gender, in reference to Legislative Decree 198/2006. We do not tolerate discrimination; we believe in equal opportunities, diversity and inclusion.
#J-18808-Ljbffr