Get AI-powered advice on this job and more exclusive features.
Assistant Manager @ NIIT | HR, Recruiting, Stakeholder Management
About the company :
At NIIT, we’re transforming the way the world learns, for the better. That’s why the world’s best run learning functions across 30 countries trust us with their learning and talent. Since 1981, we have helped leading companies transform their learning ecosystems while increasing the business value of learning. Our comprehensive, high impact managed learning solutions weave together the best of learning theory, technology, operations, and services to enable a thriving workforce.
* Link for our LinkedIn page :
* Link for our website :
Position : Digital Success Manager
Duration : Full Time Contract (12 Months)
Location : Spain. / Europe (Remote)
Job overview :
We are seeking a Digital Success Manager (DSM) to provide ongoing training and operational support to our SkillsBuild partner organizations during the onboarding, activation, implementation and growth of the program.
Key responsibilities :
* Work with the regional team to support the SkillsBuild Implementation Manager (IM) and the local Corporate Social Responsibility Managers (CSRMs) to drive SkillsBuild program delivery and implementation plan execution to meet partner and country targets.
* Deliver ongoing training and operational support to our Program Partners during : onboarding, activation, implementation and growth of the SkillsBuild program. Partner operational support includes platform demos, learner engagement interventions, community activities and webinars to ensure their SkillsBuild program success.
* Share deep knowledge of the SkillsBuild portfolio and platform with the partners.
* Help the partner to identify appropriate key competencies, training and activities needed to activate and engage their learners and meet their program impact needs aligned with Implementation Plan.
* Work with the partners to build communities, identify SkillsBuild volunteering opportunities and identify learner success stories.
* Support the partners and CSR Managers with SkillsBuild marketing and communications campaigns.
* Play an active role in the global SkillsBuild team and community of DSMs who regularly meet to support each other with questions, enablement and sharing best practice.
Candidate requirements :
* Good technical acumen, comfortable with technology.
* Experienced in teaching or training delivery (mainly online) and creating learning / skills development plans.
* Experienced in providing operational support and troubleshooting.
* Experience of delivering digital (online) learning platforms.
* Comfortable to leverage an expert network.
* A sound knowledge of new technology fields such as AI, Cyber, Data, Cloud, Software Development and key employability skills for entry level employment in these fields.
* Familiar with the challenges of digital upskilling for employment, job markets and the regional job market demand.
* A general understanding of academic establishments, non-profit enterprises, NGOs and training providers, especially those focused on employment and upskilling.
* Global perspective, enjoys building trusted relationships and collaborating across teams.
* Can easily adapt to different environments and cultures.
Skills and competencies needed :
* Strong presentation and online facilitation skills.
* Strong communication skills (verbal and written), confidence to present to senior figures and to deliver training for all.
* Drive, self-motivation and robust organisational skills are important as the role involves working from home (or the office when needed) as part of a large virtual team.
* Curiosity to learn and creativity to find better ways to deliver for our partners and learners.
* Adaptability to change and comfort with ambiguity.
* Growth minded.
DSMs receive regular training on the SkillsBuild platform, program and portfolio and receive ongoing support from Corporate Social Responsibility (CSR) specialists. Individuals who would like to enhance their careers and are interested in employment, CSR and digital ecosystem development are strongly encouraged to apply. Knowledge of SkillsBuild is a plus.
* NIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic
Seniority level
* Seniority level Not Applicable
Employment type
* Employment type Contract
Job function
* Job function Training, Information Technology, and Other
* Industries Professional Training and Coaching, E-Learning Providers, and IT Services and IT Consulting
Referrals increase your chances of interviewing at NIIT by 2x
Get notified about new Digital Manager jobs in Spain .
Head of Marketing Growth - Fintech (Remote)
Salamanca, Castilla and Leon, Spain 3 weeks ago
Madrid, Community of Madrid, Spain 3 weeks ago
Sevilla La Nueva, Community of Madrid, Spain 3 weeks ago
Global Innovation Marketing Manager - Pulp and Tissue&Towel Manager of Digital Payment & Mobile Applications
Greater Madrid Metropolitan Area 5 days ago
National Sales & Marketing Manager, Ultrasound - Spain Sr. Marketplace Category Manager - Spain or Germany, Remote
Madrid, Community of Madrid, Spain 6 days ago
Business Process Manager (Business Process Transformation Team) Regulatory Compliance Manager (Private Banking) Product Marketing Manager (Revolut People) Marketing Manager, International (Europe, remote) Senior Amazon Brand Manager - Future Opportunities
Madrid, Community of Madrid, Spain 2 months ago
Senior Amazon Brand Manager - Future Opportunities Regional Marketing Manager - EMEA (Field & Brand Marketing) TuoTempo Marketing Manager (remote-first in Spain or Italy)
Madrid, Community of Madrid, Spain 18 hours ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
J-18808-Ljbffr
#J-18808-Ljbffr