As Field Service Engineer you will be a part of our technical service team in Spain (in your assigned area), providing technical support to our local customers. You will have an opportunity to develop your professional career in a highly professional environment with innovative equipment.
**What you will do**:
- Perform pre-installations, installations and maintenance activity
- Perform training, both internally and externally where needed
- Complete service reports accurately, noting time confirmation, spare part usage, tasks performed, service product, fault/solution codes, installed base data maintenance (serial number, ink, counter value, functional location), reverse flow, billing block code, billing request confirmation
- Work in partnership with the Sales teams to assist with sales revenue targets and revenue growth. Build strong relationship with the Sales department
- Travel to customers site within your assigned area along with occasional travel nationally to attend training events and meetings
**What you need to have**:
Essential
- At least 2-3 years’ experience as Field Service Engineer or as Technical Service Engineer
- Ability to technically assess situations and issues, and proactively advise on solutions
- Vision cameras or software capabilities
- Ability to follow procedures and plan time effectively
- Ability to manage multiple tasks
- Excellent communication skills
- High level of Spanish and intermediate level of English
Desirable
- Certification relating to Mechanical, Electrical/Electronics, Networking
- Expert knowledge of technical products, ideally similar to MI’s product range
- Collaborative entrepreneurial spirit
- Winning through customers
- High ethical standards, openness and trust
- Expectations for results
- Respect and value people
If you believe you match our values and have the experience we’re looking for, then apply! We can’t wait to hear from you
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.
LI-DNI