At Expertum, we are a consultancy company built around people and expertise. We believe that strong results come from close collaboration, clear communication and a pragmatic approach.
Our people work in an environment where knowledge sharing, trust and personal growth are key.
To support our group operations, we are looking for a Group Operations Coordinator who enjoys bringing structure, working with data and taking initiative in a role with a lot of impact.
The Job
As Group Operations Coordinator, you work side-by-side with the Group COO and help shape how Expertum operates across the group. You bring structure, insights, and coordination across teams, with a strong operational focus on Belgium and a group-wide perspective.
* Act as a trusted operational partner to the Group COO, with growing ownership over day-to-day operations.
* Coordinate and improve group-level operational processes across four countries, ensuring clarity and alignment, and follow up on how they work in practice to spot bottlenecks and improvement opportunities.
* Own and develop group-wide resource planning and staffing models, balancing workloads across teams and entities in close collaboration with local team leads.
* Analyse and interpret operational data (utilization, profitability, forecasting, …) to support management decisions.
* Support the implementation and rollout of a professional planning tool, alongside existing tools such as SAP Cloud ERP, and help colleagues get the most out of these tools through documentation, training, and guidance.
* Collaborate with team leads, Sales, and Finance to ensure smooth service delivery and efficient order-to-cash handovers.
* Identify inefficiencies and proactively propose improvements, supporting or leading initiatives to standardize and improve ways of working.
What we’re looking for:
Must-haves
* A bachelor’s or master’s degree in economics, business, operations or a related field
* Strong analytical skills and a structured, process-oriented mindset
* Good knowledge of Excel and comfort working with data and reporting
* Clear communication skills and the ability to work across different teams
* Interest in technology and digital tools, and motivation to work in a system-driven environment
* Fluent in Dutch and English, and a basic knowledge of French
Nice-to-haves
* First experience in operations, staffing, planning, consulting or a similar environment
* Experience with ERP systems or operational reporting tools (SAP is a plus, not a requirement)
* Exposure to working in a multi-country or group context
Mindset & soft skills
* You take initiative and don’t wait to be told what to do
* You enjoy autonomy and responsibility in a role with freedom
* You are analytical, structured and detail-oriented
* You like improving how things work and bringing clarity to complex situations
* You are driven, curious and eager to learn and grow
What’s in it for you:
At Expertum, we take a people-first approach. We offer you a role where you can make a real impact while growing at your own pace, supported by experienced colleagues and management.
You can count on:
* A flexible, human-centric work environment built on trust and collaboration
* Close collaboration with senior management and real influence on how we work as a group
* Room for learning, development and long-term growth
* A competitive salary package including:
* Company car with charging card
* Smartphone with subscription
* Net allowances
* Hospitalisation and group insurance
* …