Job Description
We are seeking a passionate and motivated Spanish-Speaking Phone Sales Representative to join our expanding sales team in Barcelona. This role involves promoting and selling our business accounts to small/medium business owners and freelancers, requiring excellent communication skills in Spanish and a good understanding of business banking needs.
Responsibilities
1. Maintain and grow relationships with existing customers while developing new accounts.
2. Proactively support customers in using our products and services.
3. Analyze customer needs to offer tailored solutions.
4. Manage accounts independently, ensuring their growth and satisfaction.
5. Assist customers with onboarding to maximize their use of our services.
6. Collaborate with internal teams to relay customer feedback and improve products.
7. Support cross-selling and up-selling initiatives to meet revenue targets.
8. Prepare reports and analyses on customer activities and performance metrics.
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