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Technical support - saas

Paterna
Signaturit Group
Publicada el Publicado hace 8 hr horas
Descripción

At Signaturit Group, we're growing fast and inviting forward-thinking talent to join us in shaping the future of secure digital transactions!

You'll collaborate with diverse teams on innovative projects that make a global impact, whether in tech, sales, customer success, or marketing.


About Signaturit Group, a Namirial Company

Signaturit Group, part of the Namirial group, is the European leader in secure digital transactions. Its cloud-native, unified and modular platform enables public and private organisations to manage the entire lifecycle of their digital operations: from identity verification and onboarding to electronic signatures, authentication, communications, fraud prevention, qualified archiving and electronic invoicing.

As a Qualified Trust Service Provider (QTSP) under the eIDAS Regulation, the group guarantees the highest level of legal certainty and regulatory compliance, anticipating initiatives such as eIDAS 2 and the European Digital Identity Framework (EUDI Wallet).


Following the integration of Signaturit into the Namirial Group in 2025, the company consolidates a multinational position with more than 250,000 customers, a presence in more than 90 countries, and a team of more than 1,400 employees. Headquartered in Italy and with a strong presence in Spain, France, Germany and LATAM and South-East Asia —the group combines global reach with local proximity to offer direct service to businesses and public administrations.
What you will do at Signaturit Group, A Namirial Company 🚀

* Monitor synchronizations and automatic notifications

* Manage and resolve technical incidents

* Weekly internal follow-up meetings to set priorities

* Environment monitoring, log review, and SQL queries

* Remote connection to client servers

* Configure tools and resolve initial product issues

* Environment setup based on client needs Installation and configuration of system components Implementation of integrations with other systems

* Authentication management (LDAP, SAML, SSO, Databases)

* License and permission management

* Meetings and clarifications with clients regarding integration questions

* Collaborate in maintaining responsibilities within the organization’s Integrated

* Management System Understand and apply

* Quality and Information Security policies (ISO/IEC 27001 and ENS)

* Comply with Environmental Policy guidelines

* Follow Business Continuity procedures o If assigned a trusted role, assume the tasks and responsibilities defined for that role

What we believe should contribute to your success in this context 🎯

* Advanced Vocational Training in IT and/or experience in a similar position - 2 years would be ideal.

* Pragmatism & Ownership: Ability to find effective, maintainable solutions to complex problems and take ownership of the delivered features.

* Effective Communication: Clear and concise communication, both written and verbal.

* Adaptability: Ability to quickly switch context and adapt to evolving technical requirements and product needs.

* Spanish and English are mandatory

Indicative Interview Process (may vary if needed, but we'll try our best to anticipate and inform):

* HR Discovery Call (30 min)

* 1st interview with our business (direct report)

* Business case

* Personnality online assessment + feedback

* 2nd interview with our business & business case feedbac

* Reference check

Why Join Us 🤝

* 👩🏽‍💻 Flexible hybrid work set up

* ⏰ Flexible working hours

* ⏰Summer intensive working schedule

* ⏰Intensive workday on Fridays (all year long)

* 🏥 Health Insurance 100% for you and your kids

* 🍽️ Flexible benefits (Coverflex)

* 📚 Access to LinkedIn Learning Platform

* 🎂 Celebrate your birthday with a day off

Join Our Vision 🎯

Be part of Signaturit Group's journey to revolutionize digital transactions across Europe and beyond. We are excited to welcome fresh talent who are eager to make a meaningful impact in the digital world.

👉🏽 For more information, explore our website and discover how you can contribute to our mission.

We are looking forward to meeting you!

* The use of the masculine gender has been adopted for ease of reading and is not intended to be discriminatory.

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