What To Expect
Todos los candidatos deben asegurarse de leer atentamente la siguiente descripción del puesto y la información antes de enviar su solicitud.
As part of the HR Operations organization, the HR Operations Specialist will deliver first line support and day‑to‑day direction to the complete HR team in EMEA and other stakeholders. The specialist is the first point of contact for employees and will respond to inquiries by providing support, advice, problem solving, identifying solutions and escalating as needed. This position requires good judgment and extreme initiative and is accountable for the quality and productivity of requests. The HR Operations team acts as a bridge between employees and other departments, e.g., Payroll, Benefits, Finance, HR Partners, etc.
What You’ll Do
First point of contact for employees for all inquiries and concerns; providing guidance, advice, problem‑solving and coaching throughout their employee experience at Tesla.
Manage and process HR transactions (including onboarding, transfers, reorganizations, new hires, terminations, job and personal data changes, organizational changes, employee verifications, etc.).
Explain human resources policies, procedures, laws, and standards to new and existing employees.
Provide timely response to any incoming requests (email, open visiting hours) as per agreed SLA’s.
Administer employee documentation throughout their Tesla journey including contract management, leave management, job changes.
Ensure operational processes, procedures and policies are properly documented, kept up to date and uploaded to the applicable systems.
Maintain integrity of employee master data entered in HR Management systems and personnel files, ensuring compliance with GDPR.
What You’ll Bring
HR Administration or HR Operations experience, ideally in a customer‑facing environment.
Working knowledge of HRIS, e‑ticketing tools, Microsoft Office Suite—especially Excel and absence management systems.
Basic knowledge of local laws, regulations, employment law guidelines and policies.
Excellent communication skills in both English and Spanish, written and spoken.
Extremely organized and detail‑oriented with the ability to handle multiple tasks or shift priorities as needed in a fast‑changing environment. xpzdshu
Proven skill at handling stressful issues and interfacing with all levels of the business in a courteous and professional manner.
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