This role is responsible for the overall planning, implementation, and operations of IT systems for the automotive OEM in the European region, with a particular focus on Spain, Italy, and Portugal. Key responsibilities include promoting dealer-facing systems (e. g., DMS), integrating with third-party platforms, providing local IT and security support, feeding back local requirements, and delivering localized solutions. Solid system integration experience, project management skills, regulatory awareness, and intercultural communication abilities are required.
Key Responsibilities:
* Lead the deployment and operations of DMS, CRM, and related systems across Europe. Ensure effective adoption across dealer networks and work with HQ to support continuous system optimization.
* Gain deep insights into country-specific business processes and pain points, and work with HQ product managers to translate them into actionable product features.
* Provide daily support for local IT operations, including infrastructure and device management. Implement HQ security policies and ensure local compliance with GDPR and data protection laws, including access control, audit logging, and incident response.
* Lead integrations with external systems such as dealers, banks, logistics providers, and warehouses. Manage interfaces using API, EDI, SFTP, etc., and coordinate testing, documentation, and acceptance.
* For country-specific requirements not supported by HQ, design and implement localized IT solutions, such as local compliance reports, BI systems, and invoicing tools.
Requirements:
* Education: Bachelor's degree or above in Computer Science, Information Systems, or related fields preferred.
* Experience: 5+ years in IT systems implementation/management, including 3+ years in regional or international projects; familiar with dealer-facing systems (DMS/CRM); experienced in API/EDI/SFTP integration; familiar with GDPR and data compliance.
* Skills: Strong in project management, resource coordination, problem-solving, and intercultural communication; fluent in English (Chinese/German/French/Dutch is a plus).
* Mobility: Willingness to travel within Spain, Italy, and Portugal when required.
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