About Agoda
Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.
Our Purpose -
Bridging the World Through Travel
We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness.
We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.
The Opportunity:
Join a forward-thinking team dedicated to transforming the customer experience through intelligent conversational AI solutions. Our mission is to streamline the user pre-booking journey by developing bots that address customer queries with precision, ensuring a smooth and hassle-free booking process. Working closely with product managers, designers, and engineers, we focus on continuous innovation to deliver solutions that meet customer needs and drive business success.
Project Description:
This project is centered on building advanced customer-facing AI-powered bots that elevate user experiences across multiple platforms. These bots are designed to simplify the pre-booking journey by providing quick, accurate responses to customer inquiries. By combining cutting-edge technology with a deep understanding of user behavior, the team ensures the bots are intuitive, efficient, and aligned with business goals.
What you'll Need to Succeed:
* 12+ years of software development experience in building large-scale web applications, with a minimum of 3 years in a Tech Lead or equivalent leadership role.
* Proven experience designing, building, improving, and operating high-performance, scalable front-end systems.
* Extensive experience with client-side technologies & modern frameworks (e.g., JavaScript, TypeScript, React).
* Strong architecture skills and the ability to drive decision-making within and across teams.
* Experience working with component libraries and a passion for client-side performance optimization.
* Demonstrated ability to mentor and grow Senior and Staff engineers through thorough and convincing communication.
* Provides technical direction within and across groups by leading projects and building systems with company-wide impact.
* Strong understanding of the business and how their systems impact the bottom line; able to redirect the team based on business priorities.
* Eager to work in multiple programming languages and frameworks, constantly striving to raise technical excellence.
* Constantly read and learn, moving Agoda forward technically, influencing other teams, and proactively improving others.
It's Great if you have:
* Experience with Machine Learning, GPT, prompt engineering, or other AI projects.
* Knowledge of JVM languages (Scala/Kotlin/Java) and Python.
* Knowledge of physical architecture at scale, building resilience and highly available solutions.
* Strong experience in all aspects of client-side performance optimization.
* Proficiency in modern coding and design practices (e.g., Clean Code, SOLID principles, TDD).
* Knowledge of back-end technologies and how they integrate with front-end systems.
This position is based in Singapore (MUST be a CITIZEN or PR of Singapore, no visa sponsorship) - No relocation provided
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Discover More About Working At Agoda
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Equal Opportunity Employer
At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
Disclaimer
We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.