Join Our Team as a Car Return Agent – Be the Face of Our Return Process!
Are you passionate about delivering excellent customer service and ensuring vehicles are well-maintained? We are seeking a dedicated Car Return Agent to help customers complete their rental experience and to maintain our fleet in top condition.
Key Responsibilities:
1. Greet and assist customers professionally during vehicle returns.
2. Check and process a high volume of vehicles daily into the rental fleet.
3. Identify and document any new damages on vehicles for evaluation.
4. Contribute to the Quality Control process by maintaining accurate damage records.
5. Provide outstanding customer service to ensure a smooth return process.
6. Support branch operations to enhance efficiency and customer satisfaction.
7. Perform additional duties as assigned by management to support branch success.
What We’re Looking For:
* Strong attention to detail and ability to assess vehicle conditions accurately.
* Excellent communication and customer service skills.
* Ability to work efficiently in a fast-paced environment.
* Team-oriented with a proactive approach to assisting others.
Why Join Us?
* Be part of a dynamic, customer-focused team.
* Play a key role in maintaining our fleet’s quality and condition.
* Enjoy opportunities for professional growth and development.
About Europcar Mobility Group
Europcar Mobility Group is a global leader in mobility services with 75 years of experience and a strong presence in Europe. Our mission is to "help to change the way you move." We offer a wide range of car and van rental options for individuals and businesses, including on-demand and subscription services, with a fleet of over 250,000 vehicles, including electric models.
Our brands include Europcar, a premium global car rental leader; Goldcar, known for low-cost rentals in Europe; and Fox Rent A Car, a major player in the US market offering value for money. With a network spanning over 130 countries and more than 8,000 employees, customer satisfaction is our top priority.
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