About us
We are a multinational food company that conserves the goodness of nature in our products.
We carefully select our fruit and vegetables from their origin, maintaining the highest quality and safety throughout the production process. We pride ourselves in providing consumers with natural, healthy, and nutritious products that have made us a reference in infant and adult nutrition.
In addition, the Hero Institute of Infant Nutrition is within the Hero Spain facilities.
Website: [Company Website]
Company size: More than 4,000 employees
Headquarters: Lenzburg, Switzerland
Company type: Private company
Categories: Baby food, Healthy Snacks, Natural Spreads, Sauces, Juices and Nectars, Cereal Snacks, Prepared meals
What is our commitment?
We are on a mission to delight consumers by conserving the goodness of nature.
The world today is different from what it was 10 years ago, and nothing like it was in 1886 when Hero was founded in Lenzburg, Switzerland. However, our core goals remain the same.
We have adapted to change, offering consumers high quality, healthy, natural and sustainable food. Hero Spain, with its headquarter in Alcantarilla (Murcia), has formed part of this legacy since 1922.
We are committed to naturalness in our products, maintaining a firm nutritional commitment and constantly improving thanks to our commitment to continuous innovation and research, to adapt to the needs of consumers, customers, and new market trends.
Team value proposition
Recently, Hero Spain has been certified as a #TopEmployer in 2023 and 2024, an achievement that reflects our ongoing commitment to the well-being and development of our team of talents. This recognition is a testament to the exceptional culture we have cultivated together, positioning us as one of the best companies to work for in Spain.
This would not have been possible without the commitment and dedication of every person who is part of the Hero family.
We don't hire top talent so we can tell them what to do. That doesn't make sense.
At Hero, we give you the opportunity to make your mark and contribute to something bigger. We'll give you the tools and skills to do your job and then get out of the way.
Purpose
We are on a mission to conserve what's good in nature. We do so by striving to conduct our business sustainably and striving to do the right thing. Always. Without compromises.
Values
The new values reflect the company today and the company we want to build in the future. Values are at the heart of who we are as people and they guide how we behave.
* Create wow: We dare to do things differently, seek to always win with consumers and customers, and endeavor to be forever relevant and vital to our world. It's about Curiosity, Innovation and Consumer/Customer Focus.
* Everyone Hero: We work together in pursuit of our common mission and strategy, strengthening our local businesses by leveraging the power of the collective. It's about Purpose, Performance and Teamwork.
* Nourish others: We treat everyone with honesty, care and respect and provide our people, customers and consumers with what they need to thrive. It's about Honesty, Empowerment, Respect and Diversity.
* Take responsibility: We make good choices today to build a more sustainable business and environment fit for the needs of tomorrow. It's about Sustainability, Ownership, Heritage and Quality.
* Impact: We value good ideas, so we want the best talent. Our people can make a difference because we give them the freedom to act, to be entrepreneurial, and to make a difference. This is reflected in the responsibilities. Be yourself, be impactful.
* Growth: We all win if we grow together. It's about professional and personal growth. The best way to grow as a company is to help you grow as a person, hence the availability of learning and development opportunities.
How can you help us?
Supporting the administration, maintenance, and continuous improvement of the SAP S/4HANA landscape to align with evolving business and technical requirements. This role plays a key part in ensuring system stability, integrity, and security through proactive performance tuning, upgrades, and installation planning while supporting effective collaboration across IT teams to optimize operations, manage integrations, and resolve technical challenges efficiently.
Your main responsibilities:
* Install, configure, monitor, and maintain SAP S/4HANA systems, including application servers, databases, and integrations with external systems.
* Analyze and optimize system performance, including memory management, workload balancing, and performance tuning.
* Perform version upgrades, enhancement package installations, and SAP notes implementation while ensuring minimal impact on business operations.
* Implement and manage SAP security settings, user roles, and authorization profiles in alignment with governance, risk, and compliance (GRC) policies.
* Handle complex issues escalated from 1st level support related to SAP system performance, user access, authorization issues, and application errors.
* Troubleshoot technical incidents, application failures, and system misconfigurations related to SAP Basis and infrastructure components.
* Proactively monitor system health, identify issues, and resolve system failures, including database and application errors.
* Manage the integration of SAP S/4HANA with other enterprise applications, including third-party software and cloud services.
* Maintain comprehensive technical documentation, including system configurations, policies, and standard operating procedures.
* Work closely with functional SAP teams, IT infrastructure teams, and business stakeholders to deliver robust system support and improvements.
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