You will work in a well-established company in the premium tourism sector, with more than 20 years of presence in Europe. The company acts as a commercial hub for several European markets, working with both direct sales and international agencies and partners. The Barcelona team is multicultural and highly focused on collaboration and high-quality customer service.
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Managing and following up with end clients in the DACH market, providing close and high-quality service. Handling incoming inquiries and occasional phone contact with clients, mainly in German. Monitoring the sales process and business opportunities using CRM tools. Updating and maintaining client, lead, and sales information in internal systems. Recording and tracking sales in the booking system. Providing operational support to the team in daily tasks such as database updates and information management. Native or professional level of German and intermediate/advanced English. Experience in customer service in telephone sales or commercial support. Familiarity with IT tools such as Excel or CRM systems. Long-term commitment to a project based in Barcelona.
Permanent full-time contract. Hybrid working model. xiphteb Travel expenses covered and travel insurance.