MTS Globe Spain
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MTS Globe is the biggest independently owned incoming company in Europe. Our network includes 66 destination offices in 22 countries around the Mediterranean Sea, the Atlantic Ocean, Northern Africa, the Black Sea, the Arabian Gulf and Mexico’s Caribbean Coast. Since its foundation in 1967, MTS Globe has built a strong market presence in 27 source markets in Europe and North America. It serves over 5.3 million customers with 27 million oversights per year in over 12,000 hotels. 250 clients have chosen MTS Globe as their preferred destination partner. They enjoy a high level of satisfaction because of reliable service levels, customized solutions, advanced technological integrations, individual attention to each customer, best quality‑price ratios due to large purchasing volumes, and synergies based on a strong international network. 900 employees from 25 nationalities, a strong team of local shareholder partners, and central experts for operational, commercial and technological support ensure superior value for all MTS Globe clients. The MTS Globe vision is to continue expanding the network and create new business models in an ever‑changing distribution environment, building on satisfied clients, true partnerships with customers and hotels, and visionary IT solutions.
Job Description
We are looking for a Booking Agent to join our incoming agency in Ibiza to reinforce our team. xpzdshu As a Booking Agent, you will be responsible for booking management, stop sales, allotment control and following up reservations in our destination. If you enjoy managing bookings and ensuring high‑quality service, we look forward to meeting you.
Main responsibilities
Booking management in our destination
Management of notifications and special requests
Manage stop sales and allotment control
Daily follow‑up of bookings
Control of the average price per booking and the percentage of occupancy in the destination
Be in contact with TTOO and hoteliers
Manage incidents and complaints
Requirements
Experience of 2 years in a similar position
High level of English; other languages will be a plus
Tourism studies or related fields
Good knowledge of Excel and Outlook
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