Technical Support Advisor Portuguese + English On-site in La Coruña
Job Details
Location: La Coruña, Spain
Languages: Portuguese + English
Start Date: ASAP
Schedule: Monday to Friday, 9:00 to 19:00
Work Mode: On-site
Your Mission
Join a dynamic international team in beautiful La Coruña, where technology meets customer care.
As a Technical Support Advisor, you'll be the go-to expert for assisting users, solving technical issues, and ensuring every interaction leaves a positive impact.
Your mission? To make technology simple and enjoyable for everyone who reaches out for your help.
What You'll Do
Provide first-class technical support to customers via phone, email, or chat.
Diagnose and troubleshoot software or hardware issues efficiently.
Guide users through step-by-step solutions with clarity and patience.
Escalate complex cases to higher-level teams when necessary.
Keep detailed records of customer interactions and technical solutions.
Collaborate with your colleagues to ensure a smooth customer experience.
What You Bring
Fluency in Portuguese and English (both written and spoken).
Strong communication and problem-solving skills.
Basic understanding of computer systems, networks, and mobile technologies.
A customer-oriented mindset and a passion for helping people.
Ability to work independently and within a team in a fast-paced environment.
What We Offer
A full-time, stable contract with working hours that respect your personal life.
Professional training to help you become a true tech expert.
A friendly, multicultural team that values collaboration and growth.
Opportunities for career development within an international environment.
Modern office space in La Coruña, close to everything you need.
Apply today and join our international team in La Coruña!
To apply, please send your CV and a short paragraph about yourself to zineb.juedi@cbtalents.org .
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