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Global customer experience inside accounts manager

Barcelona (08001)
Indefinido
HP
Publicada el 22 enero
Descripción

This role is responsible for building strong Global Tier 1 customer relationships and helping the Account General Manager to grow HP Share of Wallet into these accounts.


Key Responsibilities

* Global catalogue pricing & updates: Alignment with AGM/GAM on global pricing strategy, margin optimization of global devices, demo unit requests.
* Develop business with assigned Global T1 customer. This includes maintaining SAR light, managing inbound leads generated from contacts in active countries, as well as coordinating hunting effort across all countries and RFP answer collaboration.
* Maintain sales forecast updated in the Global dedicated tool. Do pipeline management on the Global T1 Account assigned to this role.
* Ensure account updates are done across all impacted countries and sales reps around the world through maintenance of the Global Newsletter.
* Cover global accounts when the AGM is OOO.


Requirements

* Proficiency in English and a native language (French, German, or Italian), enabling effective communication in diverse business environments.
* Extensive B2B sales experience with strong customer negotiation skills.
* Expertise in delivering impactful presentations and clear communication.
* Solid business acumen and commercial mindset for navigating complex business landscapes.
* Target and goal-oriented with a track record of exceeding objectives.
* Reliable, tenacious, and a strong team player with a collaborative spirit.
* Keen interest in technology and strong IT literacy skills.
* Ability to handle unique situations, critically analyze information, and solve problems effectively.

At HP Sant Cugat (Barcelona), we have an impressive 2300+ employees, made up of 60+ different nationalities. We host 12 businesses and are the worldwide HQ of the 3D Printing and the Large Format Printing businesses and the EMEA HQ for the Graphics Solutions Business. We also have the largest HP R&D Lab outside of the US and a fantastic Demo center.


What We Offer

* Opportunity to work in an international organization with colleagues coming from all over the world.
* Diverse, continued internal growth and career opportunities. Including HP’s own learning platform and LinkedIn Learning.
* An attractive benefit package:
* Health & Life insurance
* Lunch at reduced prices at our canteen / ticket restaurant vouchers
* HP product discount
* Flex optimization program: Kindergarten tickets, public transportation tickets
* We have a Women Network which organizes activities such as: networking, the promotion of STEM vocations, talks on improving business acumen, work-life balance and skills of the future.

Sales & Services Entity

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