Der Job
Fluent in Dutch and ready for a new challenge? We are looking for a multilingual Call Center Agent (m/f/d) proficient in English, German and Dutch. Join our team at Avedo Palma and enjoy the freedom of a remote job in Spain Apply today and take the next step.
Your Benefits
* Work from home from anywhere in Spain (Canary Islands excluded)
* permanent employment in full time or part time (from 20h/week) - Training takes place on a full-time basis.
* fixed, season-independent salary from day 1, plus performance-related bonus
* service hours Monday to Saturday: 8:00 a.m. to 8:00 p.m. Sundays off
* uncomplicated entry into the job through professional and remunerated induction and training
* free private supplementary health insurance
* big company parties and individual team events
Your Tasks
* provide support through phone for enquiries about products, the shop website, the ordering process and shipment tracking
* guiding customers through the ordering process
* competent and conclusive handling of customer enquiries
* ensuring customer satisfaction and meeting the client's quality requirements
Dein Profil
Your Profile
* good in speaking Dutch, German and English
* good working knowledge of MS Office
* strong communication skills and service mentality
* sales or telemarketing experience preferable
* high degree of self-motivation and willingness to learn
Have we awakened your interest? Then we should definitely get to know each other. Don't currently have any application documents to hand? Apply as a Call Center Agent (m/f/d) Dutch in just a few minutes. We look forward to hearing from you
About us
Are you a customer service professional, a thoroughbred salesperson or a career changer? Then our call centre is the right place for you Everyone is welcome here - regardless of your professional background. We'll teach you everything you need for the job Our strength? Supporting customer communication for various clients. With over 30 contact centres in Germany and Europe, we are a strong partner for our customers. To make this a success, teamwork is our top priority. Together, we ensure that we are not only successful, but also create better customer experiences. So, what are you waiting for? Become part of our team and experience the exciting world of customer service
All names are directed at all genders.
vor Ort, Standort flexibel, Hybrid
* Avedo Palma, S.A.U. (Carrer Gremi de Sabaters 7 Polígon Son Castelló, Palma, Illes Balears [Islas Baleares], Spanien)
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