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We're looking for a proactive and detail-oriented Junior Key Account Manager / Sales Administrator to support our B2B sales team in the automotive sector, specifically in braking pads. This is a great opportunity for someone who wants to grow into a Key Account Manager role. You'll start with back-office and support tasks and gradually take on more responsibility in customer-facing roles.
This is a great fit if you're hands-on, eager to learn, and ready to grow into a sales-focused career in a fast-paced, international environment.
Languages : English is mandatory. German and any additional EU languages are a strong plus.
What You'll Do
* Help the Key Account Managers with daily tasks like data entry and contract management
* Coordinate responses to customer requests and questions
2. Order & Inventory Management
* Process and follow up on orders from OEM and Tier 1 clients
* Track delivery times and inventory with supply chain and logistics teams
* Communicate proactively with customers about their order status
3. Customer Account Support
* Join meetings with clients : take notes, prepare agendas, and follow up on actions
* Assist in analyzing and reporting on customer account performance
* Learn the ins and outs of key accounts to eventually manage them directly
4. Reporting & Insights
* Create regular sales reports for the team
* Monitor key sales metrics like order accuracy and delivery timelines
* Work with marketing on competitive analysis and account planning
5. CRM Management
* Keep customer information updated in the CRM system
* Log interactions, track opportunities, and maintain data accuracy
* Use CRM tools to support your team and provide valuable insights
6. Market & Competitor Research
* Stay up to date on trends in the automotive industry
* Research competitors and identify potential new opportunities
* Support marketing and account teams with relevant data
7. Improve Processes
* Look for ways to make sales and customer service processes more efficient
* Work with teams like logistics, finance, and product to improve operations
8. Grow Into Account Management
* Take part in training to build your skills in B2B sales and product knowledge
* Shadow experienced Account Managers during calls and visits
* Progress toward managing your own customer accounts
What We're Looking For
* Bachelor's degree in Business, Sales, Marketing, or similar
* 1–2 years of experience in sales support or sales admin (automotive or manufacturing a plus)
* Strong attention to detail and organization
* Confident using Microsoft Office (Excel, PowerPoint, Word); CRM knowledge is a plus
* Good communication skills — written and verbal
* Comfortable working with numbers and analyzing sales data
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