Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Senior Salesforce Developer.
Responsibilities
- Analyze requirements.
- Participate in the technical design of projects.
- Provide effort estimations for projects.
- Work collaboratively with the Omega team and/or the client’s team to help achieve project objectives.
- Analyze and optimize application performance.
- Identify potential technical risks in the project and propose alternative solutions.
- Collaborate with technology providers when required by the project.
- Document processes and track system performance metrics.
- Validate and test the technical solution against business requirements.
- Train end users on the developed functionality and proper use of the software applications.
- Implement the latest technological advancements and solutions.
- Ensure compliance with the software quality standards established by Omega's Technical Management.
- Generate technical documentation for completed projects.
- Actively contribute to the training and development of other team members.
- Collaborate in Omega's community of practice, providing thought leadership, training, and mentoring to other collaborators to develop technical capabilities.
- Evaluate and recommend products and systems that drive technological innovation.
- Provide support to the sales and functional team in assigned accounts when technical knowledge of the solution is required: Solution design, estimation, and assumptions.
- Support the Project Manager / Delivery Manager in technical leadership on the project.
- Detect and notify risks in the technical management of project/client profitability.
- Ensure the smooth progress of the project in terms of Scope, Schedule, and Costs.
- Ensure the fulfillment of the project's technical objectives.
- Supervise the effort estimations of the development and support team during the testing phase of a project.
- Collaborate with the PM/DM in project demos for the client.
- Identify possible technical Up & Cross Selling opportunities.
Knowledge / Experience
- Degree in Computer Engineering or a similar technology-related field.
- At least 3 years of experience as a Salesforce Developer.
- Experience developing solutions on Sales Cloud and/or Service Cloud in the Salesforce ecosystem. Experience in other Salesforce clouds is a plus.
- Knowledge of development technologies (APEX, Visualforce, LWC, migration tools, SOQL, web services).
- Understanding of both DevOps/Agile (SCRUM) and Waterfall delivery principles, as well as the importance of SDLC (Software Development Life Cycle) and coding methodology principles, is a plus.
- Ability to work independently and take ownership of assigned applications.
- Excellent spoken and written English.
- Any Salesforce certification is a plus.
What do we offer
- Permanent contract.
- Adaptable Schedule. We make it easy. Balance your professional and personal life.
- Trainings & Certifications. Improve your skills and get the official certificate from our main partners.
- Home Office.
- Flexible retribution (public transport ticket, Ticket restaurant, …).
- Health insurance.
- OMEGA in action. Our commitment to a better society is not just an intention.
About us
Omega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data – all enhanced by AI.
Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact.
With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain.
We operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics.
Client satisfaction is at our core (rating: 4.9/5 ), and we’ve been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia).
At Omega CRM, we believe in growth through people – guided by our values: #Talent, #Flexibility, #Commitment, and #Innovation. We grow #Together .